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Citi Hiring! Full Time Branch Operation Officer in Kowloon, Hong Kong - Ricebowl

Branch Operation Officer

Citi

Kowloon City, Kowloon, Hong Kong

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Working Location

  • Kowloon City Kowloon, Hong Kong Hong Kong

Job Description

Responsibilities

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Branch Operation Officer is an intermediate level position responsible for providing support on, including but not limited to; reviewing and maintaining data/documentation quality, retrieval of records, account maintenance, monitoring control adherence and compliance of regulation and policy, coordinating with branch staff or operation team in data quality assurance task.

The overall objective of this role is to provide day-to-day support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

  • Review data quality / control reports against system data/documentation/record to identify true exceptions

  • Perform rectifications on true exceptions by updating data in system

  • Able to work independently as a maker and also liaise with related teams for follow up action for rectifications

  • Escalate for any suspicious exceptions

  • Perform a checker role to ensure the system update done by makers are complied with policy requirement

  • Oversee the report review/rectification progress to be completed timely

  • Have a logical mindset to re

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