Own PSC's social media presence end to end: plan the content, create it (design and video), publish, measure and improve it. You will also build and produce a podcast series featuring our Founder, from idea to edited episode. You will use AI tools as a daily habit to produce more and better work with a lean team.
2. Key Responsibilities
A. Content planning and social strategy
- Build and run a monthly content calendar across LinkedIn, Instagram, Facebook, TikTok and YouTube.
- Translate programme outcomes, participant stories and Founder thought leadership into content pillars and formats.
- Plan campaigns around PSC events, programmes and partner activations.
- Monitor trends and community conversations; recommend what to start, stop and double down on.
B. Content creation (design and video)
- Design social graphics, carousels, infographics and simple decks, following PSC brand guidelines.
- Shoot and edit short-form video (Reels, TikTok, Shorts) and longer-form video (interviews, event recaps, testimonials) with captions and subtitles.
- Write copy and captions that are clear, warm and mission-led; adapt for English and Bahasa Malaysia where needed.
- Handle participant stories with care: secure consent, protect dignity and privacy.
C. Founder podcast series
- Ideas: develop the series concept, format, episode themes, guest list and run-of-show with the Founder.
- Production: prepare the Founder and guests, book and manage recordings (remote or in person), set up audio and video capture.
- Edit and publish: edit audio and video, clean up sound, create show notes, titles and thumbnails, and distribute on Spotify, Apple Podcasts and YouTube.
- Repurpose: cut each episode into short clips, quote cards and posts for social channels.
D. Community management
- Respond to comments and messages in PSC's tone; escalate sensitive queries.
- Spot and amplify user-generated content and partner mentions.
E. Analytics and reporting
- Track reach, engagement, follower growth, video retention, click-throughs, podcast downloads and leads.
- Produce a monthly performance report with insights and next-step recommendations, not just numbers.
- Run simple A/B tests on formats, hooks, posting times and calls to action.
F. AI-enabled productivity
- Use AI tools across ideation, scripting, design, editing, transcription, scheduling and reporting to cut turnaround time.
- Build and share reusable prompts and workflows with the team; stay current on new tools.
- Apply human judgement: fact-check, edit AI output for brand voice, and respect privacy and consent when handling community data.
3. Requirements
Must have
- 2+ years of hands-on social media or content experience; a portfolio showing both design and video work.
- Proven ability to plan content calendars and publish consistently.
- Working knowledge of platform analytics (Meta Business Suite, LinkedIn, TikTok, YouTube Studio, Google Analytics) and experience turning data into decisions.
- Video and audio editing skills (for example CapCut, Premiere Pro, DaVinci Resolve, Descript).
- Strong English writing; Bahasa Malaysia is a plus.
- Demonstrated, daily use of AI tools at work.
Nice to have
- Experience producing or hosting a podcast, webinar or interview series.
- Basic motion graphics or animation skills.
- Comfort being on camera or directing others on camera.
Qualities
- Self-starter who ships work independently and takes feedback quickly.
- Curious, resourceful and comfortable learning new tools.
- Genuine interest in PSC's mission of helping underserved entrepreneurs.
- Able to work with a Founder and senior stakeholders with confidence and tact.
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person