Jev Management & Trading Hiring! Full Time Hotel General Manager | Mon–Fri Schedule | Full Hotel Leadership - Mandarin Speaker in Melaka - Ricebowl

Employment Type: Full-Time

We're looking for an experienced Hotel General Manager who can take full ownership of hotel operations, strengthen service standards and drive business performance.

From leading department heads to improving occupancy, revenue and guest satisfaction, you'll play a key role in shaping the hotel's operational success.

Why Consider This Opportunity?

• 5-Day Workweek: Monday to Friday
• Working Hours: 8:30 AM – 6:00 PM
• Strategic involvement in hotel business planning and growth
• Lead and develop a diverse hospitality team

What We're Looking For

• Mandarin-speaking proficiency required
• Minimum 5–7 years of experience as a Hotel General Manager or in a senior hotel management position
• Bachelor's Degree in Hospitality Management, Business Administration or a related discipline
• Proficient in Opera Full Service PMS
• Strong understanding of hotel operations, budgeting, forecasting and revenue management
• Familiar with ADR, RevPAR, occupancy performance and cost control
• Advanced Microsoft Excel skills, including Pivot Tables and large-data reporting
• Working knowledge of Microsoft Access and other MS Office applications
• Proven ability to lead department heads and manage diverse teams
• Strong analytical, communication and problem-solving skills
• Proactive, results-driven and confident in making operational decisions
• High level of professionalism, accountability and integrity

What You'll Be Leading

Hotel Operations & Service Excellence

• Oversee Front Office, Housekeeping, F&B, Finance, Sales & Marketing, Engineering and related departments
• Ensure smooth daily operations and consistently high service standards
• Maintain compliance with hotel policies, SOPs and operational requirements

Revenue Growth & Financial Performance

• Develop strategies to improve occupancy, ADR, RevPAR and overall profitability
• Manage hotel budgets, financial forecasts, cost controls and performance reporting
• Identify revenue opportunities through room sales, F&B, events, partnerships and promotions

People Leadership & Team Development

• Lead, coach and develop department heads and hotel employees
• Oversee recruitment, training, performance management and employee development
• Build a culture of accountability, teamwork and continuous improvement

Guest Experience & Brand Reputation

• Maintain high guest satisfaction standards and resolve service concerns
• Monitor guest feedback, online reviews and service performance
• Strengthen relationships with guests, vendors and business partners

Compliance & Operational Improvement

• Ensure adherence to health, safety, security and regulatory requirements
• Identify operational risks and implement practical solutions
• Use performance data to improve efficiency, service quality and business results

If you're an experienced hospitality leader who knows how to balance exceptional service, strong financial performance and effective team management, we'd like to hear from you.

Apply today and take the next step in your hotel leadership career.

Work Location: In person