Client Centre Executive (Supporting SG Market)
- Job Type: Permanent (6 months’ probation period)
- Support: Outbound calls
- KPI Target: Number of sales generated & 250 calls per day + TAT
- Working Hours: 9:00AM – 6:00PM (Monday – Friday)
- Salary Range:
- MYR 3000 - MYR3500
Other compensation : Quarterly sales commission (up to 3k)
- Round of Interview: 1 round of physical interview
Location: Crystal Plaza, Petaling Jaya (5 minutes' walk from LRT Asia Jaya)
Job responsibilities
- Conduct outbound calls to prospective and existing SG customers to promote products and services.
- Understand customer needs and offer appropriate solutions to meet their requirements.
- Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
- Achieve and exceed sales targets and performance metrics.
- Build and maintain strong customer relationships to encourage repeat business and referrals.
- Handle customer inquiries, objections, and complaints in a professional and effective manner.
- Accurately record and update customer information and sales activities in the CRM system.
- Collaborate with the sales admin, Quality Assurance team and other departments to ensure a seamless customer experience.
Requirement
- Proven experience in a tele sales or similar sales role (e.g., retails).
- Excellent verbal communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to work independently and as part of a team.
- High level of motivation, enthusiasm, and a positive attitude.
- Ability to handle rejection and remain resilient in a fast-paced sales environment.
- High school diploma or equivalent.
Job Type: Full-time
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Dental insurance
- Opportunities for promotion
- Professional development
Application Question(s):
- What is your expected basic salary
- When is your earliest commencement date
Education:
Experience:
- Telesales: 1 year (Preferred)
Language:
Work Location: In person