MCKIN TALENT SOLUTIONS PTE. LTD. Hiring! Full Time CUSTOMER SERVICE OFFICER | IN-INT-06-INP in Central Region (Singapore), Earn up to SGD 4,200 - Ricebowl

Job Description

• Be the face of the organisation — delivering prompt, accurate, and empathetic responses that make every customer feel genuinely valued
• Build strong communication and problem-solving skills by managing customer enquiries across phone, email, chat, and digital channels
• Develop expertise in issue resolution — logging, managing, and resolving customer concerns efficiently and professionally every time
• Process transactions, bookings, and service requests accurately — sharpening your attention to detail and operational precision daily
• Learn the art of proactive follow-up — confirming resolutions, ensuring satisfaction, and building long-term customer loyalty consistently
• Gain hands-on experience with CRM systems, customer interaction logs, and service documentation used by leading organisations
• Collaborate with internal teams to identify service gaps and contribute practical ideas that continuously elevate the customer experience
• Build a rewarding customer service career with real ownership, structured training, and genuine opportunities to grow and advance

Requirements

• Minimum Diploma and above
• Training will be provided

Pay: $3,400.00 - $4,200.00 per month

Benefits:

• Additional leave
• Professional development
• Promotion to permanent employee

Education:

• Local Polytechnic Diploma (Required)

Work Location: In person