- Ang Mo Kio North-east Region (Singapore) Singapore
Sagl Consulting Hiring! Full Time L2 Support - Unix Engineer in North-east Region (Singapore), Earn up to SGD 7,000 - Ricebowl
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Job Description
Responsibilities
Job Summary
We are looking for a UNIX L2 Engineer to provide second-level support for UNIX/RHEL systems. The ideal candidate will troubleshoot escalated issues from L1, collaborate with teams to implement resolutions, and support operational stability of enterprise systems. The role involves monitoring, troubleshooting, and supporting Unix-based systems.
Responsibilities
Deliver L2 support for UNIX/RHEL servers to maintain high availability and optimal system performance
Troubleshoot and resolve escalated incidents from L1 teams promptly to minimize downtime
Collaborate with L1 and L3 teams to conduct root cause analysis and implement effective solutions
Perform continuous system monitoring, apply patches, and manage configurations to ensure system integrity
Adhere to ITIL processes for incident, problem, and change management to maintain operational standards
Document incidents, resolutions, and operational procedures to support knowledge sharing and compliance
Required competencies and certifications
Demonstrated expertise in UNIX/Linux (RHEL) administration to support enterprise environments
Proven experience in L2 support and troubleshooting, including analyzing logs and tuning system performance
Observability and Monitoring experience like ELK, Datadog, Solarwinds is good to have.
Experience in shell scripting (Bash, Python, etc.) to automate routine tasks and improve operational efficiency
ITIL Foundation certification to ensure adherence to IT service management best practices
Experience collaborating with L1 teams to escalate issues and coordinate timely resolutions
Preferred competencies and qualifications
Understanding of storage, backup, and network fundamentals to support infrastructure components
Experience using ticketing systems and ITSM tools to manage incidents and service requests efficiently
Familiarity with cloud or virtualization platforms such as AWS, VMware, or Nutanix to support hybrid environments
Exposure to system tuning, capacity planning, and advanced troubleshooting techniques to optimize resources
SAGL Consulting
was established in year 2016 by group of experienced head-hunters in Singapore. The founders realised the need for an executive search firm with sole focus on technology recruitment and works on the recruitment practices suited for it.
The firm was set up to bring top IT recruiters together who have passion to get the best talents for their clients.The recruitment practice in the firm is designed to create a strong network of technology professionals and leaders.We give utmost importance to keep the candidate information confidential and provide consultancy for career progression.
We use the agile methodology of recruitment and have adopted AI powered solutions for getting the best talents in the market. But always keeping the human touch first to give you true experience of boutique recruitment.
We are looking for a UNIX L2 Engineer to provide second-level support for UNIX/RHEL systems. The ideal candidate will troubleshoot escalated issues from L1, collaborate with teams to implement resolutions, and support operational stability of enterprise systems. The role involves monitoring, troubleshooting, and supporting Unix-based systems.
Responsibilities
Deliver L2 support for UNIX/RHEL servers to maintain high availability and optimal system performance
Troubleshoot and resolve escalated incidents from L1 teams promptly to minimize downtime
Collaborate with L1 and L3 teams to conduct root cause analysis and implement effective solutions
Perform continuous system monitoring, apply patches, and manage configurations to ensure system integrity
Adhere to ITIL processes for incident, problem, and change management to maintain operational standards
Document incidents, resolutions, and operational procedures to support knowledge sharing and compliance
Required competencies and certifications
Demonstrated expertise in UNIX/Linux (RHEL) administration to support enterprise environments
Proven experience in L2 support and troubleshooting, including analyzing logs and tuning system performance
Observability and Monitoring experience like ELK, Datadog, Solarwinds is good to have.
Experience in shell scripting (Bash, Python, etc.) to automate routine tasks and improve operational efficiency
ITIL Foundation certification to ensure adherence to IT service management best practices
Experience collaborating with L1 teams to escalate issues and coordinate timely resolutions
Preferred competencies and qualifications
Understanding of storage, backup, and network fundamentals to support infrastructure components
Experience using ticketing systems and ITSM tools to manage incidents and service requests efficiently
Familiarity with cloud or virtualization platforms such as AWS, VMware, or Nutanix to support hybrid environments
Exposure to system tuning, capacity planning, and advanced troubleshooting techniques to optimize resources
SAGL Consulting
was established in year 2016 by group of experienced head-hunters in Singapore. The founders realised the need for an executive search firm with sole focus on technology recruitment and works on the recruitment practices suited for it.
The firm was set up to bring top IT recruiters together who have passion to get the best talents for their clients.The recruitment practice in the firm is designed to create a strong network of technology professionals and leaders.We give utmost importance to keep the candidate information confidential and provide consultancy for career progression.
We use the agile methodology of recruitment and have adopted AI powered solutions for getting the best talents in the market. But always keeping the human touch first to give you true experience of boutique recruitment.
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