Reporting To:
Managing Director, APAC
Location:
Singapore
Employment Type:
Full-time
1. Position Summary
In essence, a Business Operations Analyst bridges operational data and business performance, ensuring operation is measurable, efficient, continuously improving and aligning with business strategy. The role is responsible for developing, maintaining and reporting of metrics to track business performance, operational effectiveness and in alignment with organizational goals. By using data analysis, statistical tools and process evaluation, the role also helps to improve day-to-day operation efficiency, support management strategic planning and decision making. This role will require working with all department leaders across the course of work.
2. Key Responsibilities
Analyze business processes and recommend action to improve operational efficiency
Conduct market research and analyze industry trends
Develop and maintain operational reports for management
Assist in budget preparation and management activities
Collaborate with team members to perform analysis of business requirements
Monitor operational performance and suggest improvements
Identify operational bottlenecks and suggest solutions
Ensure compliance with company standards and procedures
Build and maintain relationships with all department heads and external partners
Presentation of business performance in management meeting
3. Qualifications & Requirements
Education & Experience
Diploma or bachelor’s degree in business administration, finance or any other relevant field qualifications
Minimum 3 years+ of relevant experience in similar role working in environment with multiple functions of management, finance, sales, marketing, supply chain, engineering, field services, logistics and warehousing.
Familiar with Enterprise Resources Planning, Customer Relationships Management and Business Intelligence Tools.
Proficient in Microsoft TEAM, Excel, PowerPoint and SharePoint
Core Competencies
Strong communication and stakeholder management skills
Proven ability to build dashboard and chart
Ability to operate effectively cross functional and complex environment
Proactive Self-starter, results-oriented, and customer-focused
Good business acumen, with strategic perspectives
Some understanding of business operations, processes and quality management systems
4. Why Join Us?
Be part of a global technology leader with over 100 years of innovation.
Exposure to regional and strategic projects.
Opportunities for professional growth and career development.
Fast Growing Industry of IT Infrastructure in Enterprise, Building Infrastructure, Cloud and Artificial Intelligence Industry Segment
Successful digitization starts with Datwyler’s pioneering IT infrastructure. Datwyler IT Infra is an internationally established company with its headquarters in Switzerland and affiliates in Europe, the Middle East and Asia. Datwyler supplies premium quality system solutions, products and services for data centres, fibre networks (Campus, FTTx) and smart buildings. The company has been founded more than 100 years ago and employs some 950 people.