Aleph (Formerly Red Alpha Cyber) Hiring! Full Time Cloud Operations Engineering Lead in - Ricebowl

In this role, you’ll own the availability of TraceCtrl, an AI agent security and governance platform built for regulated industries in Asia-Pacific, which protects organisations from prompt injection, data leakage and other OWASP Top 10 risks for LLM applications. You’ll be accountable for 24x7 uptime across our AWS environment and customer data centres, and you’ll build the team that sustains it.

Key Responsibilities:

• Own 24x7 availability of our AWS production workloads running WebOrion and the TraceCtrl platform
• Lead the team to plan for and execute quarterly maintenance including deploying patches, software updates and feature releases
• Own the technical support escalation queue for enterprise accounts, and handle deployments, upgrades and troubleshooting yourself when it matters
• Work with the product and research engineers so new releases arrive with the observability and the runbooks to operate them
• Lead the team to design, code and implement minor features and devops tools to ensure the monitoring of our systems
• Provide resource planning and mentoring for younger engineers and technical interns
• Monitor, propose and optimization AWS public cloud spend on a regular basis
• Provide assistance to Enterprise customers who need to onboard to our SaaS platforms
• Work with Security Team to ensure compliance to ISO27001 and other relevant standards
• Report uptime, SLA and incident reports to management team on regular basis

Requirements:

• Bachelor's Degree in Computer Science, Engineering or equivalent
• 5 to 8 years in AWS, DevOps, SRE or infrastructure
• Able to do coding in Python and Javascript
• Deep hands-on Linux, AWS. Containers, Kubernetes and CI/CD
• You know security monitoring and incident response practice
• You have led or mentored a small cloud team.
• Able to handle Enterprise customers professional for onboarding or technical support incidents
• Only Singapore citizens and PRs need to apply

Salary

• Commensurate with experience and qualifications

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