Job Summary
Manage daily store operations by overseeing inventory control, manpower scheduling, and staff training to ensure product availability and smooth functioning. Report discrepancies and customer complaints to management promptly.
Responsibilities
Order dry stocks, fresh food, and dairy products to maintain consistent availability of the top 250 products
Develop and manage manpower schedules to ensure adequate staffing for store operations
Train staff to perform their roles effectively, enhancing team capability and service quality
Monitor stock levels and report any discrepancies to the manager for timely resolution
Address and report customer complaints to management to support service improvement
ensure invoices are checked and posted in system accurately
ensure paperwork are always ready for IA audit
ensure staff checked for expiry of food and drinks
ensure customer shopping experience are satisfied