IUX Hiring! Full Time Human Resources Officer in Federal Territory - Ricebowl

The HR Officer is responsible for supporting day-to-day HR operations and delivering accurate, timely, and employee-focused HR services across the employee lifecycle. This is a hands-on role covering recruitment, onboarding, employee relations, performance management, HR operations, expatriate management, HRIS administration, documentation, attendance, benefits, and office administration.

You will work closely with the Global HR Team, employees, and business stakeholders to ensure HR processes are completed accurately, efficiently, and in compliance with company policies and local employment requirements.

The ideal candidate is proactive, highly organized, detail-oriented, service-minded, and able to take ownership of tasks from start to completion in a fast-paced environment.

What You'll Be Doing:

• Support end-to-end recruitment, including sourcing, screening, interview coordination, offers, and onboarding.
• Manage employee lifecycle administration, including probation, confirmation, promotion, transfer, resignation, and offboarding.
• Support employee relations, engagement activities, performance reviews, PIPs, and employee communications.
• Maintain accurate employee records, personnel files, HR documentation, and HRIS data.
• Prepare employment contracts, confirmation letters, promotion letters, warning letters, employment certificates, and other HR correspondence.
• Monitor attendance, leave, timekeeping, and related irregularities and escalate concerns when required.
• Coordinate payroll inputs, employee benefits, insurance enrolment/claims, and statutory-related HR administration.
• Manage end-to-end expatriate administration, including Employment Pass/work permit applications, renewals, cancellations, and supporting documentation.
• Support HR reporting, dashboards, audits, compliance reviews, and HR data reconciliation.
• Coordinate office administration, HR vendors, supplies, employee-related expenses, and other operational requirements.
• Work closely with the HR team and Global HR Team to continuously improve HR processes and employee experience.

What We're Looking For:

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related discipline.
• 1–3 years of HR Generalist or HR Operations experience, preferably covering recruitment, HR administration, employee lifecycle management, and employee relations.
• Hands-on experience managing end-to-end expatriate employment processes, including work permits/Employment Passes, renewals, and cancellations.
• Good understanding of Malaysian Employment Law and HR best practices.
• Experience using HRIS platforms and strong proficiency in Microsoft Excel/Google Sheets.
• Strong attention to detail with the ability to maintain accurate HR records and documentation.
• Good communication and stakeholder management skills with cross-cultural sensitivity.
• Strong interpersonal skills and ability to handle sensitive employee matters professionally and confidentially.
• Proactive, resourceful, and comfortable following up with stakeholders to ensure tasks are completed.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Able to work independently, take ownership, and perform effectively under pressure.

Preferred Experience:

• FinTech, Financial Services, Forex, Crypto, Technology, or multinational organizations.
• Experience supporting regional or remote employees.
• Experience with Darwinbox, Deel, or similar HRIS/EOR platforms.
• Experience coordinating payroll, insurance, and employee benefits.
• Experience working with immigration agencies, government authorities, or external HR vendors.
• Exposure to employee relations, disciplinary processes, PIPs, and HR compliance matters.

Interview Process:

Stage 1 – Initial Interview (HR Screening)

• Introduction, career background, communication, motivation, and role alignment.

Stage 2 – Experience & Culture Fit

• Discussion of HR operations experience, expatriate management, recruitment, employee relations, attention to detail, and working style. During this stage, we will evaluate problem-solving, prioritization, HR knowledge, and ability to manage real day-to-day HR situations.

Why Join IUX?

• Career Growth: Opportunity to develop across HR operations, employee relations, recruitment, and regional HR.
• Premium Insurance: Comprehensive health coverage for you and your family.
• Flexible Benefits: Travel, medical, dental, wellness spa, and gadgets covered.
• Laptop & Support: We provide your laptop, maintenance, and upgrades when possible.
• Global Exposure: Work with colleagues across Asia, MENA, Latin America & Europe.

About IUX

At IUX, we are more than just a brokerage firm – we are a global fintech with a presence spanning Asia, MENA, Latin America, and Europe. As we continue to expand, we are seeking talented people who are ready to take ownership, learn, and contribute to building a strong employee experience. Our mission is to revolutionize the trading experience through cutting-edge technology, seamless execution, and a client-centric approach. If you're looking for a fast-paced environment where innovation meets opportunity, IUX is the place for you!

All applications will be treated in strict confidence. By submitting your application, you consent to our privacy policy regarding the collection and use of your personal data. Only shortlisted candidates will be notified.