- Off Persiaran Bandar Bandar Baru Bangi Selangor Malaysia 43650

Working Location
Job Description
Requirements
Develop and execute strategic sales plans to achieve catering revenue targets for Bangi Resort Hotel, focusing on corporate events, weddings, and private functions.
Cultivate and maintain strong, long-lasting relationships with existing and potential clients, understanding their needs and providing tailored catering solutions.
Actively prospect for new business opportunities through networking, cold calling, industry events, and leveraging online platforms to expand the client base.
Create compelling proposals, presentations, and contracts, effectively negotiating terms and pricing to secure profitable catering agreements.
Collaborate closely with the culinary and event operations teams to ensure seamless execution of all catered events, exceeding client expectations for food quality, service, and ambiance.
Monitor market trends, competitor activities, and customer feedback to identify areas for service improvement and new product development within the catering department.
Manage the entire sales cycle from lead generation to closing, ensuring accurate forecasting and reporting of sales activities and revenue.
Possess a deep understanding of banqueting operations, menu planning, and event logistics to effectively advise clients and guide the internal team.
Demonstrate strong negotiation skills to achieve mutually beneficial agreements while maximizing revenue and profitability for the hotel.
Responsibilities
Develop and execute strategic sales plans to achieve catering revenue targets and expand market share within the hotel and surrounding corporate and social markets.
Identify and cultivate new business opportunities through proactive prospecting, networking, and building strong relationships with potential clients, event planners, and corporate accounts.
Manage the entire sales cycle from lead generation and proposal development to contract negotiation and closing deals for various catering events, including weddings, corporate functions, and social gatherings.
Collaborate closely with the culinary and banqueting teams to ensure seamless event execution, client satisfaction, and adherence to quality standards, providing detailed event briefs and client requirements.
Conduct regular market research and competitor analysis to stay abreast of industry trends, pricing strategies, and customer needs, adapting sales approaches accordingly.
Maintain and nurture existing client relationships through exceptional service, regular communication, and personalized follow-ups, aiming for repeat business and positive referrals.
Prepare accurate sales forecasts, budgets, and performance reports for management, analyzing sales data to identify areas for improvement and opportunities for revenue growth.
Oversee the creation and presentation of compelling catering proposals and menus, tailoring offerings to meet diverse client needs and budgets while maximizing profitability.
Actively participate in industry events, trade shows, and networking functions to enhance brand visibility and generate new leads for the catering department.
Ensure all catering contracts are meticulously managed, accurately reflecting agreed-upon terms, conditions, and pricing, and liaising with legal and finance departments as necessary.
Benefits
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