- Golden Touch Space Design Sdn. Bhd. Level 16-01, TSLaw Tower 39 Jalan Kamuning, Imbi 55100 Kuala Lumpur, Malaysia Kuala Lumpur WP Kuala Lumpur Malaysia 55100
KL City, WP Kuala Lumpur
Working Location
Job Description
Requirements
Experience in telemarketing, customer service, reception, front desk, or sales is preferred.
Fluent in Mandarin and English; Bahasa Malaysia is an added advantage.
Strong communication, phone etiquette, and interpersonal skills.
Comfortable with outbound calls, lead follow-up, and appointment setting.
Able to handle CRM records, appointment tracking, and basic admin duties.
Basic proficiency in Microsoft Office; willing to learn CRM systems.
Cheerful, detail-oriented, responsible, proactive, and able to work toward KPI targets.
Able to work full-time at TSLaw Tower, Level 16, Imbi, Kuala Lumpur.
Working hours: Monday to Saturday, 9:30 AM – 6:30 PM.
Interest or exposure to interior design/renovation projects is a bonus.
Responsibilities
Job Responsibilities
Candidates with a professional and pleasant customer-facing presence preferred, .
Experience: Prior experience in telemarketing, customer service, reception, front desk, or sales is an advantage.
Language: Fluent in Mandarin and English; ability to speak Bahasa Malaysia is a plus.
Communication: Strong phone etiquette, interpersonal skills, and clear verbal communication.
Customer Handling: Comfortable following up with online enquiries, understanding renovation needs, and scheduling appointments with designers.
CRM & Admin: Basic proficiency in Microsoft Office; willing to learn and use CRM systems.
Work Attitude: Cheerful, detail-oriented, responsible, proactive, and willing to work toward KPI targets.
Work Scope: Able to handle 80% telemarketing/appointment setting and 20% showroom reception/basic admin.
Location & Hours: Able to work full-time at TSLaw Tower, Level 16, Imbi, Kuala Lumpur, Monday to Saturday, 9:30 AM – 6:30 PM.
Industry Interest: Interest in or exposure to interior design/renovation projects is a bonus.
Key Skills
1. Telemarketing & lead follow-up
2. Appointment setting & CRM management
3. Customer service & showroom reception
4. Communication & interpersonal skills
5. Mandarin & English proficiency
6. KPI-driven mindset & basic admin/software skills
Benefits
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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