Market_Singapore Pte Ltd Hiring! Full Time Customer Care Executive in , Earn up to SGD 3,500 - Ricebowl

Job Description:

• To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs
• Attending to clients’ queries. Providing services via telephone, email and writing.
• Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns
• Responsible for updating weekly and monthly Operation reports
• Support Company held events
• Any other ad-hoc assignments as dedicated by Department Supervisor / Manager

Skills/Education/Experience:

• Minimum GCE “O” Levels, Diploma or Degree preferred
• Possess at least 1 year of experience in the Call Centre or service related industry
• A pleasant personality and good customer orientation mindset are essential
• Proficiency in the use of Microsoft Office applications. Internet savvy.
• Excellent interpersonal and communication skills. Ability to speak fluent English and Mandarin (to liaise with Mandarin speaking customers)
• Ability to meet deadlines and work under pressure.
• Ability to function as an effective team player
• Strong initiative, open minded and willing to adapt to changes and challenges
• Mature, self-motivated and hardworking
• Able to work on shifts - Either 9am to 6pm or 10.30am to 7.30pm
• Occasional weekend support at local seminars

Interested parties please apply with detailed resume that include past/current experiences, current/expected compensation package and earliest available date to ************* We regret that only shortlisted candidates will be notified.

Note: All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.

Job Types: Full-time, Permanent

Pay: $2,400.00 - $3,500.00 per month

Benefits:

• Health insurance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person