- 8trium, Level 8, Menara 2, Jalan Cempaka SD 12/5 Bandar Sri Damansara WP Kuala Lumpur Malaysia 52200
System Protocol Information Hiring! Full Time Technical Support Specialist in WP Kuala Lumpur, Earn up to MYR 2,300 - Ricebowl
MYR1,800 - MYR2,300 Per Month
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Posted
9 hours ago • Closing
10 Feb 2027
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Working Location
Job Description
Requirements
Certificates / Vocational Certificate / Diploma in Computer Science, IT, Information Science or related area in IT industry
Minimum 1–2 years of experience in an IT helpdesk, customer support, or technical support environment
Knowledge in IT Hardware, Network, Software, Infra and Application Systems
Responsibilities
Serves as the primary point of contact for end-users experiencing technical issues. This role is responsible for logging, triaging, and resolving initial hardware, software, network, and system-related complaints efficiently
Ensuring all ICT-related complaints are recorded into the ICT Helpdesk System and assigned a log number for the complainant.
Providing first-level support for reported ICT complaints.
Benefits
- Annual Leave
- Medical and Hospitalization Leave
- EPF/SOCSO/PCB
- Training Provided (where required)
- Allowance Provided (where relevant)
- Annual Bonus (Based on company and employee performance)
How to get to this company by public transport?
Bandar Sri Damansara
Nearby Public Transportation
LRT - PUDU
0.3 km
LRT - HANG TUAH
0.7 km
MRL - HANG TUAH
0.7 km
MRL - IMBI
0.9 km
LRT - CHAN SOW LIN
1.0 km
MRT - CHAN SOW LIN
1.0 km
MRT - MERDEKA
1.2 km
MRL - MAHARAJALELA
1.2 km
MRL - BUKIT BINTANG
1.3 km
MRT - BUKIT BINTANG
1.3 km
LRT - PLAZA RAKYAT
1.3 km
MRT - TUN RAZAK EXCHANGE
1.4 km
MRT - COCHRANE
1.5 km
MRT - PASAR SENI
1.8 km
LRT - MIHARJA
1.8 km
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