- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
6 Monts Contracts - extendable
Kuala Lumpur
Can Speak Mndrn
Diploma and Bachelor holder - 1-2 years of relevants expeirence.
RM 2,000 - RM 2,200
JOB PURPOSE
To support accurate and timely Unit Trust and PRS operations, including transaction processing, account maintenance, reconciliation, payment follow-up, issue resolution and operational reporting. The role must comply with internal procedures, service standards and regulatory requirements.
KEY SKILLS
• Attention to detail and accuracy. • Good organisation and time management.
• Ability to meet operational deadlines. • Basic analytical and reconciliation skills.
• Good written and verbal communication. • Ability to work independently and as part of a team.
• Ownership and willingness to follow issues through to closure.
PREFERRED KNOWLEDGE
· Unit Trust (Cash/EPF) and/or PRS operations.
· Transaction processing and fund administration.
· KYC and AML requirements in financial services.
· Reconciliation, payment processing and exception handling.
· Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
· Familiarity with regulatory requirements issued by Securities Commission Malaysia (SC), EPF, and AML/CFT guidelines.
· Experience with transfer agency platforms and wealth management systems
KEY RESPONSIBILITIES
· Process and review Unit trust and PRS transactions, including subscriptions, redemptions, switches, transfers, withdrawals, and account maintenance requests.
· Ensure transactions are processed accurately within established service level agreements (SLAs).
· Perform daily operational controls and reconciliations to ensure data integrity and completeness.
· Investigate and resolve transaction discrepancies and operational exceptions promptly.
· Monitor outstanding cases and follow up with relevant parties to ensure timely closure.
· Prepare operational reports, management information, and regulatory submissions.
· Maintain proper records and support documentation in accordance with regulatory retention
requirements.
· Attend to operational enquiries from internal stakeholders, distributors, agents, branches, institutional clients, and service providers.
· Liaise with transfer agents, fund managers, or related stakeholders on operational matters.
· Provide guidance and support on operational procedures, documentation requirements, and service-related matters.
· Ensure prompt resolution of issues while maintaining excellent service standards.
· Ensure compliance with Securities Commission (SC) guidelines, EPF requirements, AML/CFT regulations, FATCA/CRS obligations, and internal policies.
· Perform reviews and checks on account opening documentation and investor information.
· Escalate operational risks, control gaps, and potential compliance breaches to management on a timely basis.
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