Chocofac Malaysia Hiring! Full Time QA-QC - Production Assistant in Selangor, Earn up to MYR 2,100 - Ricebowl

We are looking for a responsible, detail-oriented, and proactive QA/QC & Production Assistant to support our quality assurance, quality control, food safety compliance, and daily production operations.

The candidate will help ensure that our chocolate and confectionery products meet established quality standards, comply with food safety requirements, and are manufactured according to company procedures. This role also involves maintaining quality documentation, monitoring production processes, identifying non-conformities, and coordinating with the production team to ensure smooth daily operations.

Key Responsibilities1. Quality Assurance (QA) & Food Safety

• Assist in implementing, maintaining, and improving the company's Food Safety Management System (FSMS).
• Maintain and update documentation for ISO 22000, HACCP, GMP, Halal, and other relevant food safety certifications.
• Assist in preparing for internal audits, external audits, certification renewals, and regulatory inspections.
• Ensure compliance with food safety procedures, hygiene requirements, allergen management, and good manufacturing practices.
• Monitor the implementation of SOPs, work instructions, and food safety policies throughout the factory.
• Conduct routine factory inspections to identify potential food safety risks, hygiene issues, pest activity, mould, contamination, and other non-conformities.
• Assist in investigating customer complaints, production complaints, and quality issues, and follow up on corrective and preventive actions.
• Maintain records of staff training, sanitation, pest control, calibration, and other food safety activities.

2. Quality Control (QC)

• Conduct quality checks on incoming raw materials, packaging materials, work-in-progress products, and finished goods.
• Monitor product quality throughout production, including appearance, colour, texture, weight, packaging, labelling, and other applicable specifications.
• Perform routine production floor inspections and verify that products meet the required quality standards.
• Check product labelling, batch numbers, expiry dates, and packaging accuracy before products are released or dispatched.
• Identify, document, and report defective products, deviations, and non-conforming materials.
• Assist with sample preparation, retention sample management, shelf-life monitoring, and laboratory testing arrangements.
• Maintain accurate QC inspection records, test results, and product quality reports.
• Ensure that any products or materials that do not meet specifications are properly identified and reported for further action.

3. Production Assistance & Monitoring

• Assist in monitoring daily production activities to ensure compliance with approved recipes, production specifications, and SOPs.
• Verify production records, batch sheets, ingredient usage, product yields, and other relevant documentation.
• Coordinate with production personnel to ensure that the correct raw materials, packaging materials, and product specifications are used.
• Monitor production hygiene, housekeeping, equipment cleanliness, and adherence to food safety requirements.
• Assist in identifying production issues, wastage, process deviations, and opportunities for improvement.
• Follow up with the production team on reported issues and ensure corrective actions are implemented.
• Assist in investigating discrepancies involving production quantities, product quality, and packaging.
• Support management in improving production efficiency, product consistency, and operational procedures.

4. Documentation & Reporting

• Maintain accurate and up-to-date QA, QC, and production records.
• Prepare inspection reports, non-conformance reports, corrective action reports, and production quality summaries.
• Ensure all required forms and checklists are completed, reviewed, and properly filed.
• Report significant quality, food safety, and production issues to management promptly.
• Assist in developing, reviewing, and updating SOPs, forms, checklists, and work instructions.
• Maintain proper records for traceability, product batches, raw materials, and finished goods.

5. Other Responsibilities

• Work closely with the production, warehouse, purchasing, and management teams to resolve quality and operational issues.
• Assist in staff training on GMP, hygiene, food safety, allergen control, and quality procedures.
• Support new product development activities, product trials, and quality assessments when required.
• Carry out other duties reasonably assigned by management in line with the role.

Requirements

• Diploma or Bachelor's degree in Food Science, Food Technology, Food Safety, Quality Assurance, Microbiology, or a related field.
• Fresh graduates are encouraged to apply.
• Previous experience in food manufacturing, QA/QC, or production is an advantage.
• Basic understanding of GMP, HACCP, ISO 22000, and food safety principles.
• Knowledge of Halal compliance requirements is an advantage.
• Good attention to detail, organisational skills, and record-keeping abilities.
• Able to communicate effectively with production staff and management.
• Responsible, observant, proactive, and willing to learn.
• Comfortable working in a food manufacturing environment and spending time on the production floor.
• Basic computer skills, including Microsoft Word and Excel.
• Able to work independently while collaborating with different departments.

Pay: RM1,800.00 - RM2,100.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Application Question(s):

• Where do you live? We are based in Bandar Baru Bangi
• What is your expected salary?

Experience:

• QA/QC & Production: 1 year (Preferred)

Work Location: In person