Key Responsibilities
Oversee and manage all areas of the store and make operational and strategic decisions
Manage store budgets and maintain financial records
Set sales targets and implement strategies to achieve these goals
Ensure high levels of customer satisfaction and handle customer complaints when necessary
Recruit, train, supervise, and appraise staff
Manage and monitor inventory levels and order new items when necessary
Enforce health and safety regulations, ensuring that the store is safe and clean at all times
Organize promotional events and discount schemes to drive sales
Coordinate with the head office or area manager on store issues
Keep abreast of market trends and competitor activitiesoles & Responsibilities