Bee Cheng Hiang Hiring! Full Time Assistant Supervisor (F-B) in Johor - Ricebowl

Key Responsibilities:

• Outlet Operations: Oversee daily operations of the retail outlet. Ensure the shop is clean, organized, the company's SOPs and the relevant regulations are followed. Report incidents, accidents or safety issues to HR/management.

• Customer Service: Deliver excellent customer service by addressing customer inquiries, providing information, and resolving complaints effectively. Strive to enhance customer satisfaction and build long-term relationships.

• Sales Performance: Monitor sales performance, promote products, promotions and seasonal campaigns. Lead the team to hit sales target.

• Staff Management: Supervise, guide and coach retail staff. Monitor attendance, punctuality and grooming. Plan retail staff duty roster.

• Cash & POS Management: Ensure accurate cash handling and POS transaction. Perform daily closing and reconciliation.

• Stock Management: Stock count, stock check, stock labelling, display, arrangement and reporting.

• Barbecue skills: Must be able to master barbecue skills

Requirement:

• SPM/Diploma/Bachelor's degree in Hotel management or Food tech with min 3 year (s) of relevant Food Industry working experience.

• Minimum 3 years’ experience in retail operations, sales, or a related role in F&B.

• Strong organizational and multitasking skills.

• Excellent communication skills in English and Mandarin, essential for liaising with Mandarin-speaking clients.

• Proficient in Microsoft Office Suite, and comfortable learning new technical systems as needed.

• High level of professionalism and strong problem-solving abilities.

• Willing and able to work retail hours

• Willing and able to work in non-HALAL workplace

• To attend retail training at KL (accommodation provided)