BMP Technologies Hiring! Full Time Sales Administration, CRM - Lead Generation Coordinator in Johor - Ricebowl

1. Lead generation and prospect research

   Build and maintain targeted B2B prospect lists using approved research sources, including Globalwits. Identify relevant companies and decision-makers, verify contact information, and record complete lead details for structured follow-up.

2. Outbound calling and appointment setting

   Make professional cold calls using approved messaging to introduce BMP’s filtration capabilities, understand initial needs, qualify interest, and secure meetings for the Sales Managers. Record call outcomes, next actions and follow-up dates. Sales Managers will lead technical discussions, proposals, negotiations and closing.

3. CRM ownership and pipeline discipline

   Act as the day-to-day administrator for the CRM. Create and update accounts, contacts, leads, activities, opportunities and notes; maintain clean and complete records; prompt overdue actions; and prepare reliable pipeline, activity and conversion reports for management.

4. Infor customer registration and data control

   Register new customers in Infor after required information and approvals are complete. Maintain accurate customer master data and supporting documentation, check for duplicates or missing fields, and coordinate corrections with the relevant departments.

5. Sales Manager and quotation support

   Support Sales Managers with meeting scheduling, prospect briefs, follow-up actions, quotation preparation and tracking, customer documents, correspondence, reports and sales-performance administration. Coordinate technical and pricing inputs with Engineering and relevant internal teams.

6. Pricing and commercial administration

   Maintain approved pricing information and support quarterly price updates based on authorised inputs such as exchange-rate movements, raw-material costs and transportation expenses. Keep quotation and pricing records current, controlled and easy to retrieve.

7. Social media and digital administration

   Maintain the social-media content calendar; prepare, schedule and publish approved LinkedIn posts, newsletters and other company updates; monitor messages and basic engagement data; and coordinate accurate updates to the BMP Malaysia facility website.

8. Cross-functional coordination and compliance

   Coordinate with Engineering, Production, Logistics and other teams so Sales Managers receive accurate, timely information. Maintain orderly records and perform all work in line with company policies, quality standards and applicable requirements.

Requirements include but are not limited to:

• Min 4 years of industrial customer service and industrial experience.

• Diploma/Degree in any principle preferably in Business Administration/Engineering.

• Strong communication skills for all level of employees and external people, language preferred English.

• Selected candidate needs to have good skills in Microsoft application (Word/Excel/PowerPoint/AI).

• Be motivated to work well independently with minimum supervision.

• Possess the ability to learn and perform multiple tasks in a team environment.

• Be reliable and trustworthy.

• Possess good time management skills and practice excellent attendance.

• Have the ability to function in a fast-paced environment.

• Possess own transport