- Woodlands North Region (Singapore) Singapore
WOODLANDSHEALTH PTE. LTD. Hiring! Full Time Staff Nurse I (Contract until August 2027) in North Region (Singapore), Earn up to SGD 6,500 - Ricebowl
Staff Nurse I (Contract until August 2027)
WOODLANDSHEALTH PTE. LTD.
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Job Description
Responsibilities
About
The Senior Staff Nurse is a member of thepre-hospital healthcare team that provides high standards of quality clinical telephone triage and nursing care to callers with acute/non acute medical complaints in the community. Responsible for the supervision, guidance, and wayof junior nurses for the delivery evidence-based advice, education and guidance to callers. Mentors and guides juniors in collaboration work with other professionals to enhance teletriage services and to attain the desired patient outcomes.
Key Responsibilities
Clinical Assessment & Tele-Triage
Conduct comprehensive telephone assessments to determine patients' clinical needs and urgency of care.
Utilise approved clinical protocols, decision support tools, and nursing judgement to triage patients appropriately.
Identify urgent and emergency conditions requiring immediate medical attention.
Provide evidence-based health advice, education, and self-care recommendations to callers.
Direct patients to the most appropriate care setting and facilitate timely referrals where necessary.
Care Coordination
Ensure all calls are managed and followed up in accordance with service standards.
Facilitate seamless communication and transfer of clinical information between NurseFirst and healthcare providers.
Collaborate closely with healthcare professionals and relevant stakeholders to support patient care.
Escalate complex or high-risk cases appropriately.
Quality, Safety & Documentation
Maintain clear, accurate, and timely documentation of all patient interactions.
Ensure compliance with institutional policies, clinical guidelines, and nursing standards.
Demonstrate professional communication, including the use of SBAR when escalating patient concerns.
Participate in quality improvement initiatives and service audits to enhance patient outcomes and service effectiveness.
Professional Development
Maintain professional competency through continuous learning and development.
Keep updated on clinical best practices, triage protocols, and service guidelines.
Participate actively in departmental training and quality improvement activities.
Requirements
Registered Nurse with Singapore Nursing Board.
Diploma or Degree in Nursing.
Experience in Emergency Department (ED) and/or triage nursing is highly preferred.
Able to converse effectively in Mandarin.
Strong clinical assessment and decision-making skills.
Excellent communication and interpersonal skills.
Ability to work independently in a fast-paced environment.
Comfortable using tele-triage systems and electronic documentation platforms.
Strong commitment to patient safety and service excellence.
Woodlands Hospital (WH) provides care for the Northern population in Singapore and is designed to ensure seamless transition of care, promote health, and encourage community integration.
Spanning an area covering 7.66 hectares, WH includes an integrated acute and community hospital with a 1,000-bed capacity offering the full range of healthcare services encompassing acute, sub-acute, rehabilitative and transitional care. Provisions are in place to expand to a total of 1,400 beds to meet future needs. Along with other specialist services at the Medical Centre, WH operates the Women’s Health & Specialist Centre and Children’s Clinic for women and children in the North. The premises also house 400 beds in its long-term care facilities and is fully integrated with the 1.5-ha Woodlands Healing Garden.
Committed to Adding Years of Healthy Life to our community, WH has been serving and empowering residents in their health journey since 2016. WH also introduced initiatives to improve the right-siting and accessibility of care, such as the GPFirst Programme in the North and the NurseFirst helpline. WH is a member of NHG Health, a leading public healthcare provider in Singapore recognised for its quality clinical care and its commitment in enabling healthier lives.
The Senior Staff Nurse is a member of thepre-hospital healthcare team that provides high standards of quality clinical telephone triage and nursing care to callers with acute/non acute medical complaints in the community. Responsible for the supervision, guidance, and wayof junior nurses for the delivery evidence-based advice, education and guidance to callers. Mentors and guides juniors in collaboration work with other professionals to enhance teletriage services and to attain the desired patient outcomes.
Key Responsibilities
Clinical Assessment & Tele-Triage
Conduct comprehensive telephone assessments to determine patients' clinical needs and urgency of care.
Utilise approved clinical protocols, decision support tools, and nursing judgement to triage patients appropriately.
Identify urgent and emergency conditions requiring immediate medical attention.
Provide evidence-based health advice, education, and self-care recommendations to callers.
Direct patients to the most appropriate care setting and facilitate timely referrals where necessary.
Care Coordination
Ensure all calls are managed and followed up in accordance with service standards.
Facilitate seamless communication and transfer of clinical information between NurseFirst and healthcare providers.
Collaborate closely with healthcare professionals and relevant stakeholders to support patient care.
Escalate complex or high-risk cases appropriately.
Quality, Safety & Documentation
Maintain clear, accurate, and timely documentation of all patient interactions.
Ensure compliance with institutional policies, clinical guidelines, and nursing standards.
Demonstrate professional communication, including the use of SBAR when escalating patient concerns.
Participate in quality improvement initiatives and service audits to enhance patient outcomes and service effectiveness.
Professional Development
Maintain professional competency through continuous learning and development.
Keep updated on clinical best practices, triage protocols, and service guidelines.
Participate actively in departmental training and quality improvement activities.
Requirements
Registered Nurse with Singapore Nursing Board.
Diploma or Degree in Nursing.
Experience in Emergency Department (ED) and/or triage nursing is highly preferred.
Able to converse effectively in Mandarin.
Strong clinical assessment and decision-making skills.
Excellent communication and interpersonal skills.
Ability to work independently in a fast-paced environment.
Comfortable using tele-triage systems and electronic documentation platforms.
Strong commitment to patient safety and service excellence.
Woodlands Hospital (WH) provides care for the Northern population in Singapore and is designed to ensure seamless transition of care, promote health, and encourage community integration.
Spanning an area covering 7.66 hectares, WH includes an integrated acute and community hospital with a 1,000-bed capacity offering the full range of healthcare services encompassing acute, sub-acute, rehabilitative and transitional care. Provisions are in place to expand to a total of 1,400 beds to meet future needs. Along with other specialist services at the Medical Centre, WH operates the Women’s Health & Specialist Centre and Children’s Clinic for women and children in the North. The premises also house 400 beds in its long-term care facilities and is fully integrated with the 1.5-ha Woodlands Healing Garden.
Committed to Adding Years of Healthy Life to our community, WH has been serving and empowering residents in their health journey since 2016. WH also introduced initiatives to improve the right-siting and accessibility of care, such as the GPFirst Programme in the North and the NurseFirst helpline. WH is a member of NHG Health, a leading public healthcare provider in Singapore recognised for its quality clinical care and its commitment in enabling healthier lives.
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