- Jalan Binjai Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

工作地点
职位描述
任职资格
Preferably Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent
Candidate must possess at least a Secondary School/SPM/"O" Level or Diploma/Degree in Food & Service Management
Strong interest and passion in food preparation and serving, have high interest to make a great dining experience
Strong leadership skills, an enforcer and executer, planner, pro-active, resourceful, problem solving, decision making and result oriented
Effective time management, delegation, ability to interpret financial data (Profit & Loss) and decisive on action
Humble, always ready to listen and learn from others
Able to grow and develop others, a natural leader and motivator
Good interpersonal skills, able to interact well with all level
Computer literate and proficient in Microsoft Office applications
Required to work on shifts, weekends and public holidays
Proficient in English and Bahasa Malaysia
岗位职责
Ensure compliance with company policies, procedures, operational standards, and loss prevention requirements.
Assign, monitor, and ensure completion of staff tasks according to required quality standards and deadlines.
Lead, motivate, and support employees to achieve performance expectations and contribute to operational improvements.
Manage stock ordering, inventory, stock control, FIFO practices, and accurate related documentation.
Ensure employees have the necessary resources, equipment, supplies, and support to perform their duties effectively.
Assist the Direct Superior in setting and communicating operational goals, performance expectations, schedules, and deadlines.
Monitor staff grooming, attire, cleanliness, teamwork, and adherence to company standards.
Ensure cleanliness, food safety, hygiene, workplace safety, and brand standards are consistently maintained.
Monitor outlet maintenance, equipment condition, and preventive maintenance activities to protect company assets.
Support daily outlet operations, including opening and closing procedures, cashier audits, cash collection records, and billing accuracy.
Provide attentive customer service, respond to guest requests and complaints, obtain feedback, and build strong relationships with regular customers.
Demonstrate strong product knowledge and proactively upsell food and beverage items according to customer needs.
Conduct and coordinate staff training and professional development activities.
Monitor and report staff misconduct, spoilage, pilferage, theft, operational issues, and other irregularities to the Direct Superior.
Analyse operational issues, identify root causes, implement appropriate actions, and perform any other duties assigned by the Direct Superior.
好处
LRT - AMPANG PARK
0.1 km
MRT - AMPANG PARK
0.1 km
MRT - PERSIARAN KLCC
0.2 km
LRT - KLCC
0.6 km
MRT - CONLAY
0.8 km
LRT - DAMAI
0.9 km
MRL - RAJA CHULAN
1.3 km
MRT - RAJA UDA
1.4 km
LRT - KAMPUNG BARU
1.4 km
LRT - DATO' KERAMAT
1.6 km
MRL - BUKIT NANAS
1.6 km
MRT - BUKIT BINTANG
1.7 km
MRL - BUKIT BINTANG
1.7 km
MRT - TUN RAZAK EXCHANGE
1.8 km
LRT - DANG WANGI
1.9 km
重要安全守则
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