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Devloit Hiring! Full Time Customer Service in Federal Territory, Earn up to MYR 3,500 - Ricebowl

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Location- Kuala Lumpur

Customs service role

Shift- Rotational

Language - English

Salary-RM3500+KPI+Shift Allowance

  • Understand customer enquiries and respond via applicable channels: email, and chat and Call.
  • Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
  • Manage customer escalations and ensure that these are answered, tracked, and escalated as required
  • Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes

Thanks,

Sukhvinder Kaur

*************

+*************8

Pay: RM1,453.33 - RM3,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Are you Immediate joiner?

Education:

  • Diploma/Advanced Diploma (Required)

Work Location: In person

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