WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

About the Department

Markets Operations supports Global Markets across the trade lifecycle, including pre-settlement and post-settlement processing, confirmations, investigations, static data, controls and documentation. Singapore serves as a regional centre of excellence and supports selected APAC branches and subsidiaries through a centralized operating model.

The department is progressing its transformation agenda through process re-engineering, automation, straight-through processing, stronger data governance and disciplined risk management, while continuing to deliver timely and reliable service to internal and external stakeholders.

Role Purpose

Ensure cash and securities settlements for Markets products are processed accurately and on time within market, currency, liquidity and internal control requirements.

Key Responsibilities

• Execute and monitor cash and securities settlement activities within applicable cut-off times and funding or liquidity constraints.

• Validate settlement details, payment instructions, and relevant static data before release or processing.

• Monitor settlement status and queues, investigate exceptions, and take timely action on unmatched, failed, rejected or delayed items.

• Liaise with internal teams, clients, counterparties, custodians, agents and payment operations to resolve discrepancies.

• Escalate potential settlement failures, sanctions, and other material exceptions promptly.

• Ensure processing complies with approved maker-checker controls, sanctions requirements, operational procedures and market practices.

• Maintain complete processing records and audit trails, including evidence of approvals, follow-up and exception closure.

• Support funding, cash flow, reconciliation, and incident-management activities relevant to settlements.

• Participate in projects, new-product or process initiatives, user acceptance testing, and production implementation.

• Contribute to process re-engineering, straight-through processing, automation and reduction of manual risk.

• Maintain procedures, support cross-training, and contribute to service continuity and team resilience.

Skills and Experience

• Degree or equivalent professional qualification preferred.

• Good knowledge of Treasury products such as securities, derivatives, foreign exchange and money markets.

• Good understanding of front-to-back trade processing and the related operational risks and controls.

• Strong analytical, communication and stakeholder-management skills, with sound judgement and accountability.

• Able to prioritize effectively and work accurately in a fast-paced, time-sensitive environment.

• Improvement-oriented mindset with an interest in automation, data quality and operational efficiency.

• Proficiency in Microsoft Office applications; familiarity with Murex, SWIFT or other Treasury platforms is advantageous.

What Success Looks Like

• Accurate and timely completion of assigned activities within agreed service levels and cut-off times.

• Prompt identification, escalation and resolution of exceptions, with clear audit trails.

• Consistent adherence to maker-checker controls, procedures, operational risk standards and regulatory requirements.

• Constructive collaboration across teams and active contributions to process improvement, automation and team capability building.
  

The rank offered will align with your demonstrated expertise and background

Side Note:

• Able to work on weekends and Public holidays when required
• This is a 100% Work -in- Office role, based at Tampines
During the interview, a 5-minute assessment test will be administered. To ensure optimal performance, please attend the interview in a composed and alert frame of mind . Further details regarding the test will be provided during the interview.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.