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PERSOL Hiring! Full Time Salesforce Solution Architect in , Earn up to SGD 15,000 - Ricebowl

Salesforce Solution Architect

PERSOL

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Job Description

We are seeking a skilled and motivated Salesforce Solution Architect to join our growing technology team. In this role, you will design, develop, and implement Salesforce solutions primarily on the Service Cloud and Public Sector Solutions platforms. You will collaborate closely with business analysts, architects, and stakeholders to deliver scalable, high-quality Salesforce applications that serve our public sector clients.

Core Development

Design and develop custom Salesforce solutions across Service Cloud and Public Sector Solutions (PSS).

Build and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC).

Implement declarative solutions using Flow Builder, Process Builder, and approval workflows.

Develop and maintain integrations with third-party systems using REST/SOAP APIs and middleware tools.

Perform data migrations, data modelling, and manage complex object relationships.

Service Cloud

Configure and customise Service Cloud features including Case Management, Entitlements, Service Console, Knowledge

Optimise service operations through automation, SLA management, and omni-channel routing.

Collaborate with operations teams to streamline customer service workflows and agent productivity.

Public Sector Solutions

Deliver solutions leveraging Salesforce Public Sector Solutions (PSS)

Understand and implement government business process requirements within the PSS framework

Support configuration and customisation of PSS data models and regulatory workflows.

Collaboration & Delivery

Participate in full SDLC including requirements gathering, design, development, testing, and deployment.

Conduct unit testing, peer code reviews, and maintain thorough technical documentation.

Adhere to Salesforce best practices, governor limits, and security standards.

Support UAT, production deployments, and post-go-live hypercare activities.

Requirement

Must have Salesforce Platform Developer certification or any Salesforce related certification

Minimum 7 years of hands-on Salesforce development experience.

Proven experience in Salesforce solution designation, architecture and implementation.

Proven expertise in Salesforce Service Cloud implementation and customisation.

Demonstrated experience with Salesforce Public Sector Solutions (PSS).

Strong proficiency in Apex, SOQL, SOSL, Lightning Web Components, and Aura Components.

Experience with Salesforce DX, version control (Git), and CI/CD pipelines.

Working knowledge of Salesforce data tools: Data Loader, Data Import Wizard, or similar ETL tools.

Salesforce configuration: Profiles, Permission Sets, Roles, Sharing Rules, and Security.

Integration experience using REST/SOAP APIs, Platform Events, and Change Data Capture.

Familiarity with deployment tools such as VS Code with Salesforce Extensions, SFDX CLI, or Gearset.

Hands-on experience with Salesforce OmniStudio components: OmniScripts, DataRaptors, FlexCards, and Integration Procedures.

Ability to design guided user experiences and dynamic UI components using OmniStudio toolset.

Understanding of OmniStudio's role within Vlocity/Industry Cloud solutions.

OmniStudio Developer certification is a strong plus.

Experience Cloud (Preferred)

Experience building and configuring Salesforce Experience Cloud (formerly Community Cloud) portals and sites.

Familiarity with Aura and LWC components within Experience Cloud context.

Understanding of digital experience design for external users (citizens, partners, or customers).

Knowledge of Experience Cloud security model, guest user access, and sharing sets.

Understanding of Agile/Scrum delivery methodologies.

Unit test code development experience

Code review and quality improvements experience.

By sending us your personal data and curriculum vitae (CV), you are deemed to

consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1988730 Emily Ng Kim Yin

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.

We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.

In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.

Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

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