- To provide comprehensive secretarial, administrative and executive support to the assigned senior executive (an Expatriate), ensuring the effective management of daily schedules, correspondence, meetings, confidential matters and executive engagements.
- The role serves as a key coordination point between the executive, internal stakeholders and external parties, facilitating effective communication, timely follow-up and seamless execution of executive priorities. The position also requires a high degree of professionalism, discretion, organisational skills and the ability to anticipate the executive's needs in a fast-paced corporate environment.
A. Executive and Secretarial Support
- Provide comprehensive secretarial and administrative support to the assigned senior executive, including managing daily activities, appointments, schedules and commitments.
- Manage the executive's calendar, coordinate meetings and prioritise appointments to ensure effective time management.
- Arrange business travel, including flight bookings, accommodation, transportation, itineraries and other logistical requirements.
- Handle incoming and outgoing correspondence, telephone calls, emails and other communications on behalf of the executive.
- Prepare, review and format letters, memoranda, presentations, reports, meeting notes and other executive documents.
- Maintain an effective filing and document management system, ensuring proper safekeeping and retrieval of confidential records.
- Manage personal and official matters entrusted by the executive with professionalism and discretion.
B. Executive Assistance and Coordination
- Act as the primary coordination point between the executive and internal departments, subsidiaries, external stakeholders and business associates.
- Follow up on management instructions, assignments and outstanding matters to ensure timely completion and closure.
- Assist in monitoring key deliverables, deadlines and action items arising from management meetings and executive engagements.
- Coordinate cross-functional activities and facilitate communication between relevant stakeholders to support the executive's priorities.
- Anticipate the executive's requirements and proactively identify matters requiring attention, escalation or follow-up.
- Provide administrative and logistical support for corporate events, official functions, management engagements and business meetings.
C. Meeting and Management Support
- Coordinate and organise management meetings, including preparing meeting invitations, agendas, papers and relevant supporting documents.
- Attend meetings when required to record minutes, capture key discussions, decisions and action items.
- Prepare and circulate meeting minutes and ensure follow-up on agreed actions with relevant stakeholders.
- Monitor the progress of outstanding action items and provide status updates to the executive.
- Ensure meeting arrangements, venues, equipment and other logistical requirements are properly coordinated.
- Maintain confidentiality and proper control of sensitive management papers and meeting materials.
D. Stakeholder and Relationship Management
- Establish and maintain effective working relationships with internal and external stakeholders, including Board members, senior management, business partners and government agencies where relevant.
- Manage executive engagements and ensure appropriate coordination, preparation and communication with stakeholders.
- Exercise sound judgement in handling sensitive enquiries, confidential information and matters requiring tact and diplomacy.
- Represent the executive's office professionally in coordinating communications and administrative matters.
- Ensure timely responses and appropriate follow-up on matters referred to the executive's office.
E. Office Administration and Operational Management
- Oversee the day-to-day administrative requirements of the executive's office to ensure smooth and efficient operations.
- Manage office supplies, subscriptions, claims, expenses and other administrative requirements.
- Process and monitor executive expenses, travel claims, invoices and payment documentation in accordance with company policies.
- Coordinate with relevant departments on administrative, procurement, finance, facilities and IT-related matters.
- Ensure proper maintenance of records, databases, contact directories and other relevant administrative information.
- Undertake special assignments and ad hoc projects as directed by the executive.
F. Confidentiality, Governance and Professional Conduct
- Maintain strict confidentiality of all corporate, strategic, financial, personnel and other sensitive information accessed in the course of duty.
- Ensure compliance with company policies, procedures, internal controls and applicable governance requirements.
- Exercise sound judgement and discretion when handling confidential correspondence, management decisions and executive matters.
- Maintain a high standard of professionalism, integrity and accountability in all dealings.