PingPong Payments Hiring! Full Time Director, Strategy - Operations in - Ricebowl

Your role:

You will serve as a key strategic partner to the executive team, driving mission-critical initiatives that shape the company’s global growth trajectory.

You are a seasoned operator who combines strategic thinking with disciplined execution.

Responsibilities

• Lead strategic programs across the enterprise — drive initiatives linked to revenue acceleration, global expansion, operating efficiency, product scalability, regulatory readiness, and new business opportunities.
• Own projects end-to-end, from problem definition and hypothesis development to roadmap creation, stakeholder alignment, execution tracking, and outcome delivery.
• Act as a strategic advisor to senior leadership, providing insights, analysis, and recommendations to support decision-making at the senior leadership and Board levels.
• Drive cross-functional alignment and accountability, ensuring global teams (Product, Ops, Compliance, Risk, BD, Finance, Regional Leads) are coordinated and delivering against shared objectives.
• Oversee business review rhythms, including quarterly business reviews, leadership offsites, and cross-border reporting — ensuring clarity on progress, risks, dependencies, and mitigation plans.
• Champion data-driven decision-making, designing frameworks and dashboards to monitor organizational health and operational performance.
• Mentor and guide project teams, strengthening cross-functional collaboration and building a culture of high ownership and execution excellence.

Who You Are

Minimum Qualifications

• 8–12+ years of experience in high-growth tech, fintech, payments, or top-tier consulting, with exposure to global operations or corporate strategy.
• Proven track record leading complex, multi-stakeholder initiatives at scale and delivering measurable business outcomes.
• Strong strategic thinking with the ability to distill complexity into clear insights and actionable plans for senior leaders.
• Exceptional stakeholder management and influencing skills — comfortable operating at executive levels and across diverse cultural environments.
• Experience in regulated industries, cross-border financial services, or high-growth fintech environments is highly advantageous.
• Bachelor’s degree or equivalent; advanced degree a plus.

Preferred Qualifications

• Operates with a strong ownership mindset and sees end-to-end delivery as a personal responsibility.
• Thrives in fast-paced, high-ambiguity environments and can bring structure where needed.
• Ability to balance strategic foresight with operational detail, moving seamlessly between high-level direction and hands-on execution.
• Demonstrated ability to build trust and partnerships across global senior leadership.
• Strong business acumen, with an understanding of financial drivers, performance metrics, and P&L impact.