MAHNAZ RETAIL SDN BHD (Mahnaz Food) Hiring! Full Time Area Sales Manager in Selangor, Earn up to MYR 5,000 - Ricebowl

• Oversee and manage the overall sales performance and daily operations of multiple retail outlets within the assigned area.
• Develop and implement sales strategies and action plans to achieve monthly and annual sales targets, revenue growth, and profitability objectives.
• Monitor and analyse outlet sales performance, including sales trends, conversion rates, average transaction value, product performance, and key performance indicators (KPIs).
• Conduct regular outlet visits to assess operational performance, merchandising standards, staff productivity, customer service, and compliance with company policies.
• Lead, coach, motivate, and develop Outlet Managers, Supervisors, and Retail Associates to achieve individual and outlet sales targets.
• Monitor staffing levels, manpower deployment, duty rosters, attendance, and workforce productivity to ensure efficient outlet operations.
• Identify underperforming outlets, investigate root causes, and implement corrective action plans to improve sales and operational results.
• Ensure proper product availability, inventory control, stock replenishment, stock rotation, and minimisation of stock losses, damages, and expiry.
• Work closely with Purchasing, Warehouse, Logistics, and Operations teams to ensure timely stock replenishment and efficient inventory distribution.
• Ensure all outlets maintain high standards of visual merchandising, promotional displays, product presentation, cleanliness, and overall store appearance.
• Coordinate and execute company promotions, seasonal campaigns, product launches, and marketing initiatives across assigned outlets.
• Identify sales opportunities through upselling, cross-selling, product bundling, customer engagement, and localised marketing activities.
• Ensure outlet employees possess adequate product knowledge, selling skills, and customer service capabilities through regular coaching and training.
• Monitor customer feedback, complaints, and service issues, ensuring timely resolution and continuous improvement in customer satisfaction.
• Ensure strict compliance with company Standard Operating Procedures (SOPs), cash handling, POS transactions, inventory management, workplace safety, and other operational requirements.
• Monitor outlet operating expenses, manpower costs, stock losses, and other controllable expenses to improve overall profitability.
• Prepare and submit regular sales performance reports, outlet inspection findings, operational updates, and improvement recommendations to Management.
• Support recruitment, employee performance evaluations, disciplinary processes, and manpower planning in collaboration with the Human Resources Department.
• Monitor competitor activities, market trends, customer preferences, and business opportunities to strengthen the company's competitive position.
• Collaborate with Marketing, Business Development, and other departments to develop initiatives that increase customer traffic and sales conversion.
• Support new outlet openings, outlet renovations, relocations, and business expansion activities, including manpower readiness, stock arrangements, and operational setup.
• Ensure effective communication and implementation of Management's directives, policies, and operational improvements across all assigned outlets.
• Perform any other sales, retail operations, and management duties as assigned by Management.

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person