- Kuala Lumpur Federal Territory Malaysia
Shopee Hiring! Full Time Associate, Human Resource (HRBP), Marketplace in Federal Territory - Ricebowl
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Job Description
Responsibilities
Department People
LevelEntry Level
LocationKuala Lumpur
The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees.
Job Description:
- Support HR Business Partners and business leaders in managing people-related matters across the employee lifecycle, including onboarding, performance management, employee relations, compensation & benefits, and offboarding.
- Partner with managers to provide practical HR guidance on employee performance, engagement, development, grievances, and other people matters, ensuring compliance with company policies and local labor laws.
- Manage and coordinate monthly payroll processes, ensuring accurate and timely processing of salaries, statutory contributions, deductions, claims, and other payroll-related matters.
- Act as a point of contact for employees and managers on payroll, benefits, leave, and other HR-related queries, resolving issues promptly and accurately.
- Support workforce planning, talent discussions, employee engagement initiatives, and other people priorities in partnership with business stakeholders.
- Provide HR insights and employee data to support people-related decision-making, including headcount, turnover, absenteeism, and other workforce trends.
- Collaborate with Centres of Excellence (CoEs) to implement initiatives across Learning & Development, Talent Management, Employer Branding, Compensation & Benefits, and other HR programs.
- Assist with employee relations matters and HR investigations, ensuring appropriate documentation, consistent application of policies, and compliance with local employment regulations.
- Identify employee and organizational needs and support the implementation of practical HR solutions to improve employee experience, engagement, and retention.
Requirements:
- Advise Managers/Supervisors on day-to-day people matters
- Support employee grievance and disciplinary cases
- Provide guidance on HR policies and legal processes
- Support difficult conversations and employee relations matters
- Provide career guidance to employees
- Support performance management processes
- Manage employee lifecycle activities
- Support employee engagement initiatives
- Provide input on policy and process improvements
- Partner with the business to understand people needs
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