- Kuala Lumpur Federal Territory Malaysia
Michael Page Hiring! Full Time OTC Collection Specialist in Federal Territory - Ricebowl
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Job Description
Responsibilities
- Global MNC
- Global Exposure
Michael Page is recruiting for a role within the business services industry in Kuala Lumpur.
Job Description
- Monitor and manage accounts receivable to ensure timely collection of payments.
- Communicate with clients to resolve payment discrepancies and disputes.
- Prepare and maintain accurate records of collection activities and outstanding balances.
- Collaborate with internal teams to address and resolve billing issues.
- Provide regular updates and reports on collection progress to relevant stakeholders.
- Ensure compliance with company policies and relevant financial regulations.
- Identify and escalate high-risk accounts to management for further action.
- Assist in process improvement initiatives to enhance collection efficiency.
A Successful OTC Collection Specialist Should Have
- Relevant experience in accounts receivable or collections within the business services industry.
- Strong analytical and problem-solving skills.
- Proficiency in accounting software and Microsoft Excel.
- Excellent communication and negotiation abilities.
- A detail-oriented and organised approach to managing tasks.
- Ability to work independently and as part of a team in a busy environment.
- Permanent position with opportunities for professional growth.
Quote job ref: JN-*************
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