Company Description VANTA is a visionary private members’ club located in the historic MacDonald House on Orchard Road in Singapore. Spanning 16,000 square feet and reimagined through a $30 million transformation, the club blends timeless elegance with contemporary energy. VANTA offers immersive concepts where tastings become theatre and dinners become thought-provoking experiences, curated to engage and inspire members. Led by Michelin-starred Chef Alvin Leung and supported by expert sommeliers, the club delivers an elevated standard of hospitality and culture. Inspired by leading membership clubs worldwide, VANTA is redefining private membership as a place where bold ideas and the future converge.
Role Description The Membership Consultant is a full-time, on-site role based at VANTA in Singapore. This role is responsible for identifying, engaging, and converting prospective members through consultations, tours, and tailored membership presentations. The Membership Consultant will manage the end-to-end membership journey, from initial inquiry through onboarding, ensuring a high-touch, personalized experience aligned with VANTA’s standards. Daily activities include managing leads, conducting outreach, hosting prospective members at events or previews, and maintaining accurate membership records and reports. The role also collaborates with operations and events teams to support member engagement initiatives and provide ongoing service to existing members.
Qualifications
- Strong membership sales and general sales abilities, with a track record of meeting or exceeding targets.
- Experience in membership-focused environments, such as private clubs, luxury hospitality, or lifestyle brands.
- Excellent communication skills, including clear presentation, active listening, and relationship-building.
- Proven customer service skills and a commitment to delivering exceptional, personalized experiences.
- High level of professionalism, discretion, and cultural awareness when dealing with diverse, high-profile clientele.
- Ability to work on-site with a flexible schedule, including evenings and weekends as needed for events.
- Strong organizational and administrative skills, including CRM or membership database experience.
- Prior experience in luxury hospitality, premium clubs, or lifestyle membership concepts is an advantage.
- Diploma or degree in Hospitality, Business, Marketing, or a related field is preferred.