Our client is a global leader in gateway services, who is seeking to recruit a
Customer Care Specialist (Baggage Services)
. This position is based in Singapore.
Customer Care Specialist (Baggage Services)
Responsibilities
You will attend to passengers at arrival claims with mishandled and damaged baggage.
- Raise reports of mishandled and damaged bags, in according to the various airline requirements.
- Trace mishandled baggage and keep passengers informed of the tracing status
- Assist passengers with odd size bags
- Answer hotline calls on baggage matters
Requirements
- Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent
- Professionalism, Patience and a "People-first" attitude
- Comfortable with shift work
JJ Consulting Services
EA Licence No.: 12C6207
Applicants are invited to send in a MS Word resume to
*************
stating position applying for/present/expected salaries and earliest available date.
We thank all applicants in advance and regret that only short listed candidates will be notified
JJ Consulting Services is a recruitment firm and a preferred partner for multi-national companies and organisations seeking expansion in Asia. Our recruitment consultants come with in-depth industry and functional-area expertise, and we are committed to bring the best professional and staffing solutions to our clients and candidates alike.