Key Duties and Responsibilities
1. Programme Administration & Management
Oversee day-to-day administration of CCPs, including processingapplications,reviewing documentation, identifying discrepancies, and preparingprogressupdates and ad-hoc reports for submission to Workforce Singapore (WSG).
2. Grant & Claims Processing
Manage supporting documents, process claims for timely disbursement, andensureadherence to established service standards for applications, claims,andenquiries.
3. Compliance & Audit Support
Monitor compliance with funding guidelines, maintain audit-readydocumentation,and support internal and external audits.
4. Employer Engagement
Engage employers through calls, meetings, and follow-ups to promoteCCPs,address enquiries, and guide them through application and claimsprocesses.
5. Programme Marketing & Outreach
Prepare presentation materials, success stories, and case studies; supportthepromotion of CCPs through targeted communication.
6. Event Planning & Advisory Activities
Plan and organise outreach events such as workshops, seminars, and briefingstoraise awareness and provide advisory support to employers and participants.
7. Stakeholder Coordination
Liaise with government agencies, training providers, and industryassociationsto ensure smooth programme facilitation and issue resolution.
Requirements
Required:
Degree in any discipline or diploma
Strong organizational and documentation skills with attention to detail
Proficiency in Microsoft Office (Excel, Word, Powerpoint)
Preferred:
Familiarity with administration of government schemes – workforce or workplaceinitiatives
Experience in claims processing, audit support, or employer outreach
Strong communication and presentation skills
Core Competencies:
Analytical and problem-solving mindset
Ability to manage multiple priorities and deadlines
High level of integrity and accountability
Pro-active, service-oriented, and collaborative approach
The Singapore National Employers Federation is dedicated to advancing tripartism and enhancing labour market flexibility to enable employers to implement responsible employment practices. SNEF is looking for people who aspire to help employers excel at responsible employment practices.
SNEF is looking for people who aspire to help employers excel at responsible employment practices.