- Clementi West Region (Singapore) Singapore
HYPERSCAL SOLUTIONS PTE. LTD. Hiring! Full Time Credit Officer-Specialist in West Region (Singapore), Earn up to SGD 5,000 - Ricebowl
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Responsibilities
COMPANY DESCRIPTION
YTL PowerSeraya Pte. Limited, a wholly owned subsidiary of YTL Power International Berhad, is in the business of producing, wholesaling, trading and retailing of energy; with a primary focus on electricity. As an established player in Singapore's energy sector, it supplies the country's energy needs through its multi-utilities platform. With a licensed generation capacity of 3,100 MW*, it is one of Singapore's largest electricity generators.
The YTL PowerSeraya Group has three subsidiaries: the retail arm under the Geneco brand provides electricity price plans and energy solutions to homes and businesses, PetroSeraya is the fuel management arm of the Group, and Taser Power which operates Taser Power Plant.
Besides being a Plaque of Commendation (GOLD) awardee at the National Trade Union Congress's May Day Awards 2023, YTL PowerSeraya has adopted four Tripartite Standards under the Tripartite Alliance for Fair and Progressive Employment Practices, and has committed to be a fair and progressive employer. To find out more about the organisation, please visit *************
Arrears Management and Policy Compliance
Part of a team responsible for arrears management and collateral management in accordance to Credit policies and procedures, monitoring and reporting credit positions to mitigate financial exposure, reduce bad debts and improve cash flow.
Include, but not limited to, liaising with customers and various internal stakeholders on collection matters, recurring payment set-up, dispute handling, analysing and reporting arrears data, monitoring security deposit positions, identifying policy exceptions, handling high risk accounts, and managing provision for bad debts.
Ensure aging positions and bad debts are kept within acceptable levels.
Prepare aging reports and analysis (e.g. customer financial health assessment) that supports management oversight and decision-making.
Digitalisation and Transformation
Drive operational excellence through process streamlining and digitalisation:
Understand process and system flows, identify gaps and opportunities to support growth towards more efficient and intuitive work flows and data flows, with time efficiency gains as one of the targeted outcomes
Document and update business process maps and training materials for knowledge transfer
Support system enhancement and automation projects, which may include developing user requirements and participating in user acceptance tests
Support the delivery and implementation of new products and BAU enhancements requested by the business (for finance/credit work flows)
QUALIFICATIONS
Diploma/Degree in Business, Accounting, Finance, or related discipline
Well-organised, analytical and systematic thought process
Strong communication and negotiation skills
Comfortable with data management and automation tools, including advanced MS Excel, Power BI, Power Automate, RPA, etc
Able to work both independently and in project teams
Working experience of Customer Relationship Management (CRM) systems
Keen and agile learner who is able to apply new knowledge to improve work output efficiency and quality
Strong interpersonal skills - able to effectively develop and maintain healthy working relationships with various stakeholders of the business unit eco system
Please note that your application will be sent to and reviewed by the direct employer - YTL PowerSeraya Pte. Limited
RecruiterPal is a
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recruit staff faster and easier,
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of your entire recruitment process.
YTL PowerSeraya Pte. Limited, a wholly owned subsidiary of YTL Power International Berhad, is in the business of producing, wholesaling, trading and retailing of energy; with a primary focus on electricity. As an established player in Singapore's energy sector, it supplies the country's energy needs through its multi-utilities platform. With a licensed generation capacity of 3,100 MW*, it is one of Singapore's largest electricity generators.
The YTL PowerSeraya Group has three subsidiaries: the retail arm under the Geneco brand provides electricity price plans and energy solutions to homes and businesses, PetroSeraya is the fuel management arm of the Group, and Taser Power which operates Taser Power Plant.
Besides being a Plaque of Commendation (GOLD) awardee at the National Trade Union Congress's May Day Awards 2023, YTL PowerSeraya has adopted four Tripartite Standards under the Tripartite Alliance for Fair and Progressive Employment Practices, and has committed to be a fair and progressive employer. To find out more about the organisation, please visit *************
- As at 4 February 2026, our registered generating capacity with EMA is 2,487 MW.
Arrears Management and Policy Compliance
Part of a team responsible for arrears management and collateral management in accordance to Credit policies and procedures, monitoring and reporting credit positions to mitigate financial exposure, reduce bad debts and improve cash flow.
Include, but not limited to, liaising with customers and various internal stakeholders on collection matters, recurring payment set-up, dispute handling, analysing and reporting arrears data, monitoring security deposit positions, identifying policy exceptions, handling high risk accounts, and managing provision for bad debts.
Ensure aging positions and bad debts are kept within acceptable levels.
Prepare aging reports and analysis (e.g. customer financial health assessment) that supports management oversight and decision-making.
Digitalisation and Transformation
Drive operational excellence through process streamlining and digitalisation:
Understand process and system flows, identify gaps and opportunities to support growth towards more efficient and intuitive work flows and data flows, with time efficiency gains as one of the targeted outcomes
Document and update business process maps and training materials for knowledge transfer
Support system enhancement and automation projects, which may include developing user requirements and participating in user acceptance tests
Support the delivery and implementation of new products and BAU enhancements requested by the business (for finance/credit work flows)
QUALIFICATIONS
Diploma/Degree in Business, Accounting, Finance, or related discipline
Well-organised, analytical and systematic thought process
Strong communication and negotiation skills
Comfortable with data management and automation tools, including advanced MS Excel, Power BI, Power Automate, RPA, etc
Able to work both independently and in project teams
Working experience of Customer Relationship Management (CRM) systems
Keen and agile learner who is able to apply new knowledge to improve work output efficiency and quality
Strong interpersonal skills - able to effectively develop and maintain healthy working relationships with various stakeholders of the business unit eco system
Please note that your application will be sent to and reviewed by the direct employer - YTL PowerSeraya Pte. Limited
RecruiterPal is a
cloud-based recruitment platform
that helps you to
recruit staff faster and easier,
giving you
full control and overview
of your entire recruitment process.
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