RAFFLES EMPLOYMENT PTE. LTD. Hiring! Full Time MARKETING AND SALES REPRESENTATIVE (FOOD - BEVERAGE SERVICES) in , Earn up to SGD 4,800 - Ricebowl

Marketing duties

Develop and execute marketing strategies

: Create and implement marketing plans for restaurant openings, menu changes, and promotions.

Manage campaigns and promotions

: Plan and execute campaigns through digital, social media, and traditional advertising channels.

Oversee brand visibility

: Utilize various channels to enhance brand visibility and manage brand-aligned content.

Analyze market trends

: Study the target market and competitors to craft strategic engagement plans.

Track performance

: Analyze the return on investment (ROI) of marketing activities, social engagement, and guest feedback.

Sales duties

Achieve sales targets

: Meet and exceed monthly and quarterly sales goals.

Develop sales leads

: Prepare action plans for finding and pursuing sales leads and prospects.

Build and maintain relationships

: Foster strong relationships with repeat guests, VIPs, concierges, and walk-in customers.

Upsell products

: Promote premium menu items or packages to increase average spend per guest.

Handle inquiries and reservations

: Manage reservations and respond to customer inquiries and special requests in a timely and professional manner.

Identify new opportunities

: Pursue new business opportunities, partnerships, and market segments.

Customer service and relations

Provide proactive customer service

: Ensure information is accessible and responsive to client needs.

Build guest loyalty

: Ensure a consistent brand experience and deliver service excellence to build guest loyalty.

Manage reservations

: Handle reservations across phone, email, and online booking platforms.

RAFFLES EMPLOYMENT PTE. LTD.