TP Hiring! Full Time Work from home | Mandarin-English Translator (based in Singapore) in - Ricebowl

Job Responsibilities

• Provide accurate and professional Mandarin-English interpretation between customers and relevant parties.
• Interpret conversations clearly while maintaining the original meaning, tone, and context.
• The Mandarin interpreter will use appropriate industry terminology and understands common industry procedures and practices.
• The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
• Listen attentively and communicate information accurately in both Mandarin and English.
• Handle sensitive or confidential information professionally.
• Maintain a high standard of communication and service quality.
• Follow all company procedures, policies, and performance requirements.
• Ensure a professional and distraction-free environment while working from home.

Working Hours

• 5-day work week
• 9-hour shift: 8 hours login + 1-hour break
• Permanent night shift
• No shift selection – candidates must be flexible with the assigned night shift schedule.

Requirements

• C1/C2 level English proficiency
• Must be able to speak, read, and write Mandarin fluently
• Strong communication and active listening skills
• Excellent attention to detail and accuracy
• Comfortable working independently in a remote environment
• Must be willing and able to work permanent night shifts

WFH Requirements

Candidates must have:

• A private room or dedicated workspace
• A quiet and professional working environment
• No sharing of the workspace with others during working hours
• Stable and reliable internet connection
• Suitable equipment and environment to support remote work
• Ability to comply with the company's WFH / 360 workspace audit requirements

Important

Candidates must be able to commit to a 100% permanent night-shift schedule and meet all Work From Home compliance requirements.