Job Title: Admin Assistant (Debt Collection Agency)
Location: Leisure Commerce Square (Petaling Jaya)
Department: Admin /Operations / Debt Collection
Reports To: Admin Manager / Operations Manager
Working Hour: 9.00 a.m – 6.00 p.m (Monday until Friday)
10.00 a.m – 2.00 (3rd & 4th week Saturday)
Interested? Apply Now!
WhatsApp / Call
HR Team: ************* 9604
Job Summary:
We are seeking an experienced Admin Assistant with a background in a debt collection agency to support daily administrative and operational tasks. The ideal candidate should be familiar with collection processes, documentation, and client handling within the debt recovery environment.
Key Responsibilities:
- Provide administrative support to the collection team and management
- Maintain and update debtor records, payment schedules, and case files
- Prepare and generate reports related to collection activities and performance
- Handle documentation such as demand letters, notices, and agreements
- Monitor and follow up on outstanding cases and ensure proper filing
- Coordinate with collectors, legal team, and clients when required
- Manage incoming calls, emails, and correspondence professionally
- Assist in data entry and ensure accuracy in system updates
- Support audit and compliance requirements within the collection process
Requirements:
- Fresh graduates are encouraged to apply.
- Minimum 1–2 years of experience in a debt collection agency (mandatory)
- Familiar with collection systems and processes
- Good knowledge of Microsoft Excel (e.g., Pivot Table, VLOOKUP)
- Strong organizational and multitasking skills
- Good communication skills (English & Bahasa Malaysia preferred)
- Ability to handle confidential information with integrity
- Attention to detail and ability to work under pressure
Preferred Qualifications:
- Experience handling legal documentation or working with recovery/legal teams
- Knowledge of debt collection regulations and compliance standards
Salary & Benefits
- Salary Range: RM1,800 – RM2,000
- Salary increments based on performance
- Staff Birthday Celebrations
- Company Trips, Potluck & Gift Exchanges
- Insurance coverage for staff
- EPF, SOCSO, EIS, SKBBK & PCB deductions provided
- Salary credited on time, every time!
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person