ZUS COFFEE Hiring! Full Time Regional Automation Specialist in - Ricebowl

Qualifications & Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Proven 1-2 years experience in business process automation using tools such as n8n, Lark Anycross, or similar platforms.
• Basic understanding of REST APIs & JSON
• Familiar with webhooks and cron jobs
• Basic database knowledge (SQL fundamentals)
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Detail-oriented with a focus on quality and accuracy.
• Knowledge of programming languages such as Python or JavaScript is a plus.
• Experience with project management tools and methodologies is preferred.

Position Responsibilities

Automation Development

• Build and maintain workflows using n8n/Lark Automation
• Implement automation for:
• Lark approval flows
• Notifications, reminders, and alerts
• Data syncing between systems
• Configure triggers (webhooks, schedules, events)

Lark Automation

• Build and maintain:
• Lark Bots
• Lark approval & workflow automation
• Message-based alerts and escalations
• Integrate Lark with internal systems via API/webhook

Operations & Maintenance

• Monitor automation health and fix failures
• Perform basic debugging (API errors, timeouts, malformed data)
• Maintain clear documentation for each workflow
• Analyze existing business processes to identify opportunities for automation.

Collaboration

• Work with operations and product teams to understand requirements
• Escalate design or logic issues early (no silent failures)