Dagangasia Network Holding Sdn. Bhd. Hiring! Full Time Sales Specialist in Federal Territory - Ricebowl

## Sales & Business Development Specialist

Company: Dagangasia Network Holding Sdn. Bhd. 

Department: Sales & Business Development 

Reports To: Head of Sales / Chief Operating Officer 

Employment Type: Full-Time 

Location: Kuala Lumpur, Malaysia

### Job Summary

We are seeking a motivated, results-driven, and entrepreneurial Sales & Business Development Specialist to drive business growth and expand our customer base.

The successful candidate will be responsible for identifying new business opportunities, developing strategic customer relationships, and promoting our digital solutions, including HIAS (Halal Integrated Assurance System), Halal compliance solutions, and Smart Manufacturing technologies.

This role requires a consultative sales approach, strong communication skills, and the ability to understand customers' business challenges and translate them into practical technology-driven solutions.

### Key Responsibilities

1. Sales & Business Development

- Identify, develop, and pursue new business opportunities across targeted industries, particularly F&B, food manufacturing, and SMEs.

- Proactively generate leads through cold calling, networking, referrals, exhibitions, and digital channels.

- Promote HIAS, Halal compliance, Food Safety Management Systems (FSMS), and Smart Manufacturing solutions.

- Develop and execute sales strategies to achieve monthly, quarterly, and annual sales targets.

- Build and maintain a healthy sales pipeline to support sustainable revenue growth.

2. Consultative Selling & Solution Development

- Understand customers' operational challenges, business needs, and compliance requirements.

- Conduct sales presentations, product demonstrations, and business consultations.

- Recommend appropriate digital solutions, service packages, and implementation plans.

- Prepare business proposals, quotations, and commercial presentations.

- Communicate the business value of digital transformation, automation, and operational efficiency.

3. Customer Relationship & Account Management

- Establish and maintain strong relationships with customers, business partners, and industry stakeholders.

- Manage the entire sales cycle, from initial prospecting and engagement to negotiation and closing.

- Follow up on leads, quotations, proposals, and customer requirements.

- Identify opportunities for upselling, cross-selling, renewals, and account expansion.

- Ensure customer satisfaction and long-term business relationships.

4. Market Expansion & Strategic Partnerships

- Explore new markets, industries, and business segments for growth opportunities.

- Develop strategic relationships with industry associations, consultants, technology partners, and channel partners.

- Participate in trade exhibitions, business networking events, seminars, and industry engagements.

- Gather market intelligence and competitor insights to support business strategy.

5. Sales Performance & Reporting

- Maintain accurate sales activities, customer records, and opportunities in the CRM system.

- Monitor sales pipeline, conversion rates, and revenue performance.

- Prepare regular sales reports, forecasts, and business development updates.

- Collaborate with internal teams to ensure smooth customer onboarding and service delivery.

### Requirements & Qualifications

- Diploma or Bachelor's Degree in Business, Marketing, Management, IT, or a related field.

- Minimum 1–3 years of experience in sales, business development, or B2B sales.

- Experience in SaaS, IT solutions, ERP, manufacturing, F&B, or consulting services is an advantage.

- Strong communication, presentation, negotiation, and interpersonal skills.

- Comfortable engaging business owners, management teams, and corporate decision-makers.

- Self-motivated, target-oriented, and able to work independently.

- Strong business acumen and willingness to learn technology-driven solutions.

- Proficient in Microsoft Office, CRM, and digital business tools.

- Good command of English and Bahasa Malaysia; Mandarin is an advantage.

### Compensation & Career Development

- Competitive basic salary with attractive sales commissions and performance incentives.

- Professional training in Halal compliance, digital transformation, and Smart Manufacturing.

- Exposure to regional and international business opportunities.

- Career advancement opportunities to Senior Sales & Business Development Specialist, Sales Manager, or Business Development Manager.

- Dynamic working environment with opportunities to contribute to business growth and innovation.