- North Bridge Road Downtown Core Central Region (Singapore) Singapore
FUTUREVITA GROUP PTE. LTD. Hiring! Full Time Customer Service Executive in Central Region (Singapore), Earn up to SGD 3,200 - Ricebowl
Customer Service Executive
FUTUREVITA GROUP PTE. LTD.
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Job Description
Responsibilities
Salary:
S$3,000 – S$3,200 per month, depending on relevant experience
Working Hours:
12:00 PM – 9:00 PM
Work Week:
6 days per week
Employment Type:
Full-Time
Company: Futurevita Group Pte Ltd
Company Profile
Futurevita Group Pte Ltd is a Singapore-based company committed toproviding quality services and creating a positive experience for ourcustomers. As our business continues to grow, we are looking for responsible,service-oriented and motivated individuals to join our team.
We value teamwork, good communication and a positive working environment,and provide opportunities for employees to learn and develop within theirroles.
Job Responsibilities
Attend to customer enquiries through phone calls, WhatsApp, WeChat, online platforms and face-to-face communication.
Communicate and follow up with Mandarin-speaking customers from China through WeChat and other communication channels.
Provide accurate information regarding the Company's services, programmes and activities.
Follow up on customer enquiries, requests and outstanding matters promptly.
Maintain good relationships with customers and provide professional and courteous customer service.
Handle customer feedback and assist in resolving service-related matters appropriately.
Maintain and update customer information and records accurately.
Coordinate with internal departments to ensure customers' enquiries and requests are properly followed up.
Assist with customer registration, attendance and administrative documentation.
Support company events, training programmes and customer activities when required.
Prepare basic reports and perform other customer service and administrative duties assigned by Management.
Requirements
Minimum
2 years of relevant experience
in customer service or a related customer-facing role.
Good communication, interpersonal and problem-solving skills.
Patient, responsible and customer-service-oriented.
Ability to communicate effectively in
Mandarin to liaise with Mandarin-speaking customers from China
.
Familiar with
WeChat
and comfortable communicating with customers through messaging platforms.
Proficient in
Microsoft Office
, including Word, Excel and Outlook.
Able to handle customer enquiries and follow-up matters independently.
Good organisational skills and attention to detail.
Able to work effectively in a fast-paced environment and as part of a team.
Experience in training, events or service-related industries will be an added advantage.
Futurevita Group is on a mission to "Create a New Era of Life", driven by a dual-engine strategy of health technology and wealth management. By integrating elite education, smart capital, and strategic governance, we focus on three core sectors: health & wellness, new wealth, and intelligent education. Through deep synergy between technological innovation and capital empowerment, we are building a global ecosystem that seamlessly connects business, technology, health, and wealth.
-
Headquartered in Singapore, Futurevita Group oversees operations and resources across the United States, China, Canada, South Korea, and other key markets. Leveraging Singapore’s strengths in international finance, technology, and talent, we are poised for continuous growth and global expansion.
-
We offer a dynamic work environment, competitive compensation, and clear career advancement pathways to support the long-term success of our employees, clients, and the company. If you are passionate about health, beauty, and education, we welcome you to join our journey!
S$3,000 – S$3,200 per month, depending on relevant experience
Working Hours:
12:00 PM – 9:00 PM
Work Week:
6 days per week
Employment Type:
Full-Time
Company: Futurevita Group Pte Ltd
Company Profile
Futurevita Group Pte Ltd is a Singapore-based company committed toproviding quality services and creating a positive experience for ourcustomers. As our business continues to grow, we are looking for responsible,service-oriented and motivated individuals to join our team.
We value teamwork, good communication and a positive working environment,and provide opportunities for employees to learn and develop within theirroles.
Job Responsibilities
Attend to customer enquiries through phone calls, WhatsApp, WeChat, online platforms and face-to-face communication.
Communicate and follow up with Mandarin-speaking customers from China through WeChat and other communication channels.
Provide accurate information regarding the Company's services, programmes and activities.
Follow up on customer enquiries, requests and outstanding matters promptly.
Maintain good relationships with customers and provide professional and courteous customer service.
Handle customer feedback and assist in resolving service-related matters appropriately.
Maintain and update customer information and records accurately.
Coordinate with internal departments to ensure customers' enquiries and requests are properly followed up.
Assist with customer registration, attendance and administrative documentation.
Support company events, training programmes and customer activities when required.
Prepare basic reports and perform other customer service and administrative duties assigned by Management.
Requirements
Minimum
2 years of relevant experience
in customer service or a related customer-facing role.
Good communication, interpersonal and problem-solving skills.
Patient, responsible and customer-service-oriented.
Ability to communicate effectively in
Mandarin to liaise with Mandarin-speaking customers from China
.
Familiar with
and comfortable communicating with customers through messaging platforms.
Proficient in
Microsoft Office
, including Word, Excel and Outlook.
Able to handle customer enquiries and follow-up matters independently.
Good organisational skills and attention to detail.
Able to work effectively in a fast-paced environment and as part of a team.
Experience in training, events or service-related industries will be an added advantage.
Futurevita Group is on a mission to "Create a New Era of Life", driven by a dual-engine strategy of health technology and wealth management. By integrating elite education, smart capital, and strategic governance, we focus on three core sectors: health & wellness, new wealth, and intelligent education. Through deep synergy between technological innovation and capital empowerment, we are building a global ecosystem that seamlessly connects business, technology, health, and wealth.
-
Headquartered in Singapore, Futurevita Group oversees operations and resources across the United States, China, Canada, South Korea, and other key markets. Leveraging Singapore’s strengths in international finance, technology, and talent, we are poised for continuous growth and global expansion.
-
We offer a dynamic work environment, competitive compensation, and clear career advancement pathways to support the long-term success of our employees, clients, and the company. If you are passionate about health, beauty, and education, we welcome you to join our journey!
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