Company Overview
Neo Technologies, also known as Mechanize, is a leading provider of new and used laptops, as well as laptop repair and servicing solutions. We are committed to providing our customers with top-quality products and exceptional service, backed by a team of dedicated professionals.
Job Summary
We are looking for a Sales Executive to join our team! If you have a passion for technology and enjoy helping customers, find the right gadgets, this is the perfect role for you. As a Sales Executive, you will assist walk-in customers, manage online inquiries, and schedule appointments for trade-ins and purchases.
Requirements
- Minimum Diploma or Degree qualification.
- Fresh graduates are welcome to apply.
- Sales experience is an added advantage but not required.
- Good communication skills in English (Bahasa Malaysia is an advantage).
- Positive attitude, willing to learn, and comfortable engaging with customers.
- Able to work independently as well as part of a team.
Responsibilities
1. Sales & Performance
- Work together with the team to achieve monthly sales goals.
- Follow structured sales processes to handle and close deals effectively.
- Monitor your own progress with guidance and support from the team.
2. Leads & Customer Handling
- Handle incoming leads from WhatsApp, walk-ins and marketing channels.
- Follow up with customers consistently using provided workflows.
- Build and maintain a steady pipeline of potential customers.
3. Customer Interaction
- Understand customer needs and recommend suitable products.
- Explain product features and value in a clear and simple way.
- Handle questions and concerns professionally (training will be provided).
4. Appointment & Closing
- Manage customer appointments efficiently (online or walk-in).
- Assist customers in making decisions comfortably and confidently.
- Close sales in a professional and customer-friendly manner.
5. Follow-Up & Relationship Management
- Maintain follow-ups to ensure a good customer experience.
- Build long-term relationships for repeat business and referrals.
- Provide basic after-sales support when needed.
6. System & Reporting
- Update sales activities and customer details in the system.
- Ensure records are accurate and up to date.
7. SOP & Work Style
- Follow company SOPs and guidelines provided.
- Maintain professionalism, punctuality, and accountability.
- Work in a fast-paced but supportive environment.
8. Team & Growth
- Participate in meetings and training sessions.
- Continuously improve product knowledge and sales skills.
- Contribute ideas and support overall team performance.
Pay: RM2,400.00 - RM2,700.00 per month
Work Location: In person