Hexaware Technologies Hiring! Full Time L1-L2 Support Engineer in - Ricebowl

L1/L2 Support Engineer - Singapore

Employment Type: Full-Time with Hexaware

Work Location: Client Site, Woodlands, Singapore

Work Schedule: 12-hour shifts, 4 days per week.

Required Skills & Qualifications

• Experience in L1/L2 Application Support, Technical Support, Helpdesk, or IT Operations.
• Strong troubleshooting and problem-solving skills.
• Familiarity with incident management and ticketing tools such as ServiceNow, Remedy, or similar platforms.
• Ability to work effectively in a fast-paced 24x7 production environment.
• Good verbal and written communication skills.
• Strong teamwork and stakeholder management skills.
• Willingness to work onsite at the client's Woodlands location and support rotating day/night shifts.