SUMMARY
Responsible for the execution of transportation and fulfillment operations to get product delivered to final customer. Ensures visibility and delivery/return of products within the supply chain. Partners with and manages Fulfillment & Logistics providers in getting products to and from customers including cost, velocity and quality.
ACCOUNTABILITIES
Responsible for carrier selection, order routing and lead-time maintenance
Identifies opportunities to improve the supply chain, assists with escalation resolution, and leads the day-to-day operational aspects of transportation and fulfillment operations
Implements and executes process change
Analyzes the logistical resources required to effectively and efficiently flow products through the supply chain
Manages Fulfillment & Logistics provider’s service levels and KPI’s
Accountable for the backlog and capacity management of the fulfillment locations
Responsible for exception management including expedites, order prioritization and delivery escalation
Dell is a privately owned multinational IT Solutions company. Founded in 1984, Dell is among the Fortune 100 companies with net revenues of more than USD57 billion, over 108,000 team members globally and customers in more than 180 countries. Dell was the first in the computer industry to sell custom-built computers directly to customers, and has continued to pioneer technologies and innovations over the years.
Today, Dell offers a comprehensive end-to-end portfolio of products, solutions and services such as personal computers, servers, data storage devices, network switches, software, printers, security, computer peripherals etc. as well as solutions and services that cater to the needs of business organizations and consumers around the world.