- Singapore
WECRUIT PTE. LTD. Hiring! Full Time Air Export Customer Service Executive [SL] in , Earn up to SGD 4,500 - Ricebowl
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Job Description
Responsibilities
Coordinate and manage airfreight export operations from booking through cargo preparation, documentation, export clearance, billing and shipment closure.
Handle customer enquiries, provide shipment status updates and ensure service requirements are met.
Coordinate with airlines, ground handlers, transport providers, customs authorities and internal teams on shipment arrangements.
Prepare and verify export shipping documents to ensure accuracy and compliance with applicable requirements.
Monitor cargo readiness and shipment progress, following up on delays or discrepancies where necessary.
Resolve operational issues and escalate complex cases to management when required.
Maintain complete shipment records, reports and billing documentation.
Support continuous improvement initiatives to streamline export processes and enhance customer experience.
Provide guidance to junior team members and support daily operational activities.
Perform other job-related duties as assigned.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
EA License No: 20C0270
Wecruit Pte Ltd
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
Handle customer enquiries, provide shipment status updates and ensure service requirements are met.
Coordinate with airlines, ground handlers, transport providers, customs authorities and internal teams on shipment arrangements.
Prepare and verify export shipping documents to ensure accuracy and compliance with applicable requirements.
Monitor cargo readiness and shipment progress, following up on delays or discrepancies where necessary.
Resolve operational issues and escalate complex cases to management when required.
Maintain complete shipment records, reports and billing documentation.
Support continuous improvement initiatives to streamline export processes and enhance customer experience.
Provide guidance to junior team members and support daily operational activities.
Perform other job-related duties as assigned.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
EA License No: 20C0270
Wecruit Pte Ltd
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
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