- Toa Payoh Central Region (Singapore) Singapore
MQ SOLUTIONS & SERVICES PTE. LTD. Hiring! Full Time Desktop Support Engineer (1 Year Contract Renewable) in Central Region (Singapore), Earn up to SGD 2,900 - Ricebowl
Desktop Support Engineer (1 Year Contract Renewable)
MQ SOLUTIONS & SERVICES PTE. LTD.
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Job Description
Responsibilities
Company Overview
Founded in 2013, MQ Solutions & Services builds lasting business relations by upholding Moral Quotient—understanding right from wrong and acting on core values—in Information and Communication Technology.
Job Summary
Provide on-site IT support by troubleshooting and resolving desktop PC and printer issues, deploying hardware and software, and serving as the first point of contact for IT-related customer calls in a fast-paced environment.
Responsibilities
Troubleshoot and resolve desktop PC and printer issues on customer sites to ensure minimal downtime
Serve as the first point of contact for customer IT-related calls, providing timely and effective support
Deploy new hardware and software across multiple users and locations to maintain up-to-date IT infrastructure
Install and troubleshoot IT hardware and software in a large, fast-paced user environment to support operational continuity
Perform ad-hoc IT maintenance and support tasks as assigned by the reporting manager
Collaborate with team members and interact professionally with customers and vendors to deliver quality service
Maintain a customer-focused approach by diligently addressing service issues and ensuring customer satisfaction
Demonstrate self-motivation and commitment to completing assigned duties efficiently
Standby duties may be required, including working at customer premises as needed
Required competencies and certifications
Proficient in Microsoft Operating Systems (XP, Vista, Windows 7, 2000, 2003, 2008) for desktop and server support in end-user environments
Preferred competencies and qualifications
Strong interpersonal, analytical, and problem-solving skills to effectively address IT issues
Experience working in teams and managing interactions with customers and vendors
Founded in
2013
, we at MQ Solutions & Services believed in Moral Quotient. Instilling the core basis of MQ, we form a group of individuals that display exemplary values of Moral Quotient.
We build long lasting business relations with both business partners and clients to walk the way of Information and Communication Technology together.
MQ (Moral Quotient) is the capacity to understand right from wrong and to behave based on the value that is believed to be right.
Founded in 2013, MQ Solutions & Services builds lasting business relations by upholding Moral Quotient—understanding right from wrong and acting on core values—in Information and Communication Technology.
Job Summary
Provide on-site IT support by troubleshooting and resolving desktop PC and printer issues, deploying hardware and software, and serving as the first point of contact for IT-related customer calls in a fast-paced environment.
Responsibilities
Troubleshoot and resolve desktop PC and printer issues on customer sites to ensure minimal downtime
Serve as the first point of contact for customer IT-related calls, providing timely and effective support
Deploy new hardware and software across multiple users and locations to maintain up-to-date IT infrastructure
Install and troubleshoot IT hardware and software in a large, fast-paced user environment to support operational continuity
Perform ad-hoc IT maintenance and support tasks as assigned by the reporting manager
Collaborate with team members and interact professionally with customers and vendors to deliver quality service
Maintain a customer-focused approach by diligently addressing service issues and ensuring customer satisfaction
Demonstrate self-motivation and commitment to completing assigned duties efficiently
Standby duties may be required, including working at customer premises as needed
Required competencies and certifications
Proficient in Microsoft Operating Systems (XP, Vista, Windows 7, 2000, 2003, 2008) for desktop and server support in end-user environments
Preferred competencies and qualifications
Strong interpersonal, analytical, and problem-solving skills to effectively address IT issues
Experience working in teams and managing interactions with customers and vendors
Founded in
2013
, we at MQ Solutions & Services believed in Moral Quotient. Instilling the core basis of MQ, we form a group of individuals that display exemplary values of Moral Quotient.
We build long lasting business relations with both business partners and clients to walk the way of Information and Communication Technology together.
MQ (Moral Quotient) is the capacity to understand right from wrong and to behave based on the value that is believed to be right.
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