Our client is a leading technology innovator specializing in cloud-native platforms and enterprise operations solutions. With a strong presence in the region, they help organizations manage complex digital environments, enhance service performance, and support large-scale business transformation initiatives.
About the Role
- Lead customer discovery sessions to gather business requirements, identify operational challenges, and assess technical fit.
- Design scalable observability solutions across cloud, hybrid, and cloud-native environments, covering monitoring, security, integrations, resilience, and data governance.
- Deliver technical demonstrations, Proof of Concepts (POCs), and value assessments aligned to customer success criteria and business outcomes.
- Configure and troubleshoot telemetry tools, integrations, APIs, dashboards, alerts, and automation workflows during evaluations and deployments.
- Investigate application and infrastructure performance issues using metrics, logs, and distributed tracing to identify root causes.
- Develop technical proposals, architecture designs, solution briefs, and responses to RFPs, RFIs, and security questionnaires.
- Support solution sizing, pricing, TCO analysis, and migration planning with clear recommendations and commercial justification.
- Collaborate with Sales, Product, Engineering, Delivery, and Support teams throughout the customer lifecycle, from qualification to adoption.
- Deliver technical enablement, workshops, and training programs for customers, partners, and internal stakeholders.
- Maintain reusable demo environments, technical assets, and best practices while staying current on cloud, observability, and AI technologies.
What We're Looking For
- 5+ years of experience in Presales, Solutions Engineering, Technical Consulting, Cloud Engineering, DevOps, SRE, Systems Integration, or Enterprise Software environments, with direct enterprise customer engagement.
- Proven ability to independently lead technical discovery workshops, solution architecture discussions, product demonstrations, and customer evaluations from qualification through handover.
- Strong hands-on experience with at least one major cloud platform (AWS, Azure, or Google Cloud), including compute, networking, IAM, storage, security, scalability, and cost optimization.
- Good understanding of Linux, APIs, databases, application architectures, containers, and Kubernetes, with the ability to deploy, troubleshoot, and support cloud-native environments.
- Experience with observability and monitoring solutions, including metrics, logs, APM, distributed tracing, dashboards, alerting, and root cause analysis.
- Proficiency in at least one scripting or programming language such as Python, JavaScript, Shell, Go, or Java, with experience working with APIs, JSON, YAML, and Git.
- Familiarity with leveraging AI-assisted tools to improve technical research, automation, scripting, documentation, and solution development while ensuring accuracy and accountability.
- Strong understanding of security best practices, including handling customer data, credentials, access controls, change management, documentation, and operational governance.
- Excellent analytical and commercial acumen, with the ability to evaluate requirements, validate assumptions, manage scope, and articulate technical and business trade-offs.
- Strong communication, presentation, stakeholder management, and facilitation skills, with a collaborative approach to working across customers, sales, engineering, and delivery teams.
What's Next
If you are ready to take the next step in your career journey within a supportive global team environment-where your skills are valued and developed-this opportunity awaits your application. Click APPLY or email your resume to *************
Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1324990 Neha Singh