Ouji Hiring! Full Time Industrial Relations (IR) Specialist in Federal Territory - Ricebowl

About the role

Manage employee relations and industrial relations matters fairly, consistently and in compliance with Malaysian employment legislation and company policies.

Key responsibilities

• Handle employee grievances
• Manage conflict resolution
• Investigate employee complaints
• Conduct disciplinary investigations
• Prepare show-cause letters
• Prepare warning/disciplinary documentation
• Support termination/resignation cases
• Handle labour-related disputes
• Liaise with JTK/Industrial Relations Department where required, manage IRIS system
• Maintain proper documentation for employment disputes

About you

• Bachelor's Degree in Human Resources, Industrial Relations, Law, Business Administration, or a related field
• Minimum 3-5 years of relevant HR/ER/IR experience, preferably with hands-on experience managing disciplinary and employee relations cases
• Strong working knowledge of Malaysian employment legislation, including the Employment Act 1955, Industrial Relations Act 1967, and other relevant labour regulations
• Proven experience in handling employee grievances, misconduct cases, disciplinary investigations, show-cause letters, warning letters and termination cases
• Hands-on experience in industrial relations matters, including labour disputes, conciliation/mediation and liaising with JTK/JPP or other relevant authorities
• Strong ability to investigate cases objectively, assess facts/evidence and provide sound HR recommendations
• Good understanding of HR policies, disciplinary procedures and employment compliance, with the ability to review and improve policies when required
• Strong documentation and report-writing skills, with high attention to detail and confidentiality
• Strong conflict management, negotiation and communication skills, with the ability to deal confidently with employees and management at all levels