GOLDTECH RESOURCES PTE LTD Hiring! Full Time Senior Desktop Engineer in - Ricebowl

About the Role

We are seeking an experienced Endpoint Management Engineer to administer, secure and support enterprise workplace technologies across Windows, macOS and mobile device environments.

The role covers endpoint lifecycle management, application deployment, operating system updates, device compliance and technical troubleshooting. You will work closely with infrastructure, cybersecurity and application teams to maintain a secure and reliable enterprise computing environment.

Key Responsibilities

Endpoint Management

• Manage the provisioning, configuration, maintenance and retirement of Windows desktops, laptops, macOS devices, iPhones and iPads.
• Administer endpoint policies, device enrollment and compliance settings using SCCM, Microsoft Intune and Apple Business Manager.
• Support enterprise device management and workplace technology improvements.

Software Packaging & Deployment

• Package, test and distribute enterprise applications using SCCM and Intune.
• Manage software updates, application dependencies, detection methods and replacement processes.
• Support corporate applications and security tools such as Citrix, Trellix, Adobe and Microsoft runtime components.

OS Servicing & Patch Management

• Coordinate Windows feature updates, security patches and Windows 11 migration activities.
• Manage Windows update deployments and support Windows 10 Extended Security Updates.
• Plan and implement controlled iOS and iPadOS upgrades.

Endpoint Security & Compliance

• Work with cybersecurity teams to resolve endpoint vulnerabilities and security findings.
• Deploy and maintain endpoint protection solutions.
• Ensure managed devices comply with enterprise security standards.

SCCM, Intune & Infrastructure Support

• Maintain SCCM software deployments, collections, task sequences and client health.
• Configure Intune device profiles, application assignments, compliance policies and update settings.
• Troubleshoot application installation, device enrollment and management issues.
• Support Active Directory, hybrid identity and Azure Virtual Desktop environments.

Change Management & Stakeholder Coordination

• Conduct deployment testing, pilot rollouts and user acceptance testing.
• Coordinate change requests and production software releases.
• Prepare technical documentation, deployment guides and user communications.
• Collaborate with internal teams to resolve endpoint-related issues.

Job Requirements

• Hands-on experience in enterprise endpoint management, End User Computing (EUC) or workplace infrastructure support.
• Strong technical knowledge of Microsoft Configuration Manager (SCCM), including application deployment, software updates, collections and troubleshooting.
• Practical experience with Microsoft Intune, including device enrollment, compliance policies, configuration profiles and application management.
• Experience supporting Windows 10/11, including OS upgrades, patching and endpoint troubleshooting.
• Familiarity with macOS, iOS and iPadOS management, preferably using Apple Business Manager and Microsoft Intune.
• Good understanding of software packaging, application deployment and endpoint lifecycle processes.
• Knowledge of Active Directory, user and computer account administration, permissions and authentication troubleshooting.
• Experience supporting endpoint security tools, vulnerability remediation and device compliance requirements.
• Familiarity with Azure Virtual Desktop (AVD) and Citrix environments.
• Ability to investigate technical issues, coordinate deployments and maintain accurate technical documentation.
• Good communication and stakeholder management skills, with the ability to work across infrastructure, security and application teams.

Added Advantage

• Experience providing technical support to VIP users or senior executives.

Please send your detailed resume in MS Word format to ************* with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability