- Singapore Singapore
COLLIN'S MOVERS PTE. LTD. Hiring! Full Time Senior Relocation and Customer Service Executive in , Earn up to SGD 4,200 - Ricebowl
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Job Description
Responsibilities
Company Overview
COLLIN'S MOVERS PTE. LTD.
Job Summary
The successful candidate will manage customer enquiries and assigned accounts, coordinate moving and relocation services, and support management with customer service and administrative activities.
Responsibilities
Respond to customer enquiries by preparing accurate quotations and following up to secure business
Manage major customer accounts from initial enquiry through to successful completion of moves, ensuring service continuity
Coordinate moving arrangements with Operations, supervisors, Shipping, and overseas agents to ensure smooth logistics
Monitor confirmed bookings, schedules, documentation, and resolve outstanding matters promptly
Communicate proactively with customers to keep them informed and resolve service issues professionally
Support management with customer follow-ups and daily administrative tasks to maintain operational efficiency
Independently manage assigned accounts and maintain service standards during management absences
Preferred competencies and qualifications
Experience in moving, relocation, freight forwarding, or logistics
Proficient written and spoken English for customer communication, quotation preparation, and coordination with overseas agents
Strong customer service, communication, and organisational skills
Responsible and proactive approach with ability to manage multiple accounts and competing priorities
Ability to work independently with ownership of assigned accounts
COLLIN'S MOVERS PTE. LTD.
COLLIN'S MOVERS PTE. LTD.
Job Summary
The successful candidate will manage customer enquiries and assigned accounts, coordinate moving and relocation services, and support management with customer service and administrative activities.
Responsibilities
Respond to customer enquiries by preparing accurate quotations and following up to secure business
Manage major customer accounts from initial enquiry through to successful completion of moves, ensuring service continuity
Coordinate moving arrangements with Operations, supervisors, Shipping, and overseas agents to ensure smooth logistics
Monitor confirmed bookings, schedules, documentation, and resolve outstanding matters promptly
Communicate proactively with customers to keep them informed and resolve service issues professionally
Support management with customer follow-ups and daily administrative tasks to maintain operational efficiency
Independently manage assigned accounts and maintain service standards during management absences
Preferred competencies and qualifications
Experience in moving, relocation, freight forwarding, or logistics
Proficient written and spoken English for customer communication, quotation preparation, and coordination with overseas agents
Strong customer service, communication, and organisational skills
Responsible and proactive approach with ability to manage multiple accounts and competing priorities
Ability to work independently with ownership of assigned accounts
COLLIN'S MOVERS PTE. LTD.
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