GENERAL MANAGER
UPM Business Management Sdn. Bhd. (UPMBM)
UPM Business Management Sdn. Bhd. is seeking a dynamic, experienced and results-driven General Manager to lead the Company’s business operations and drive sustainable growth and profitability.
The successful candidate will provide strategic leadership in managing the Company’s operations, financial performance, business development and people, with a key focus on UniPutra Golf Club.
KEY RESPONSIBILITIES
- Lead and oversee the overall business operations of the Company in achieving strategic objectives and performance targets approved by the Board of Directors.
- Monitor Key Performance Indicators (KPIs), financial performance and operational results, and implement appropriate measures to ensure business targets are achieved.
- Oversee the day-to-day operations of UniPutra Golf Club, ensuring efficient, high-quality and consistent service delivery.
- Develop and execute business strategies to drive revenue growth, profitability and operational efficiency.
- Prepare, manage and monitor the annual budget and ensure effective utilisation of financial and operational resources.
- Identify and develop new business opportunities, including strategic partnerships, sponsorships, corporate engagements and event hosting.Lead, manage and develop the operations team to ensure st
- Strong performance, teamwork, accountability and talent development.
- Manage relationships with vendors, suppliers and contractors to ensure quality, cost-effectiveness and efficient procurement.
- Work closely with the marketing team to develop and implement effective marketing and promotional strategies to attract and retain customers.
- Oversee customer experience and ensure customer feedback, complaints and enquiries are handled professionally.
- Monitor industry trends, customer preferences and competitor activities to support strategic planning and business growth.
- Prepare and present business reports, performance updates and recommendations to the GCEO and Board of Directors.
- Ensure all business activities are conducted in accordance with Company policies, applicable requirements, corporate governance principles and the best interests of the Company.
- Perform any other duties and responsibilities as assigned by the GCEO and Board of Directors from time to time.
QUALIFICATIONS & REQUIREMENTS
- Bachelor’s Degree in Business Administration, Management, Hospitality Management, Golf Management, Finance, Marketing or a related discipline.
- Minimum 10 years of relevant working experience, with at least 5 years in a managerial or senior management position.
- Proven experience in business operations, strategic planning, financial management and revenue generation.
- Experience in managing a business unit, commercial operation, hospitality, leisure, golf club or related service industry will be an added advantage.
- Strong business acumen with a proven ability to develop and execute strategies that drive revenue growth, profitability and operational efficiency.
- Strong leadership, people management and decision-making skills.
- Good understanding of budgeting, financial performance, KPI management and business reporting.
- Excellent communication, negotiation, stakeholder management and interpersonal skills.
- Ability to establish and maintain strong relationships with customers, business partners, vendors, suppliers and other stakeholders.
- Mature, proactive, results-oriented and able to work independently with a high level of integrity and accountability.
- Willing to work beyond normal office hours, including weekends and public holidays, when required by business operations and events.
WHAT WE ARE LOOKING FOR
We are looking for a strategic and hands-on leader who can translate business objectives into measurable results, lead people effectively and identify opportunities to strengthen the Company’s commercial performance.
If you are a driven professional with strong business leadership capabilities and a passion for building sustainable business growth, we invite you to apply for this position.
POSITION DETAILS
Position: General Manager
Company: UPM Business Management Sdn. Bhd.
Business Operation: UniPutra Golf Club
Employment Type: Full-time
Location: Selangor, Malaysia
HOW TO APPLY
Interested candidates are invited to submit their updated CV/Resume outlining their relevant experience and qualifications.
- Only shortlisted candidates will be contacted.