Hing Fat Flower Group is a leading fresh cut flower wholesale/retail company in Asia. Currently importing from over 20 countries worldwide, our wholesale subsidiary supplies a wide range of fresh cut flowers, foliage and accessories to many high-end boutique florists, and 5 star hotels and casino resorts in Hong Kong, Macau and China.
We are looking for a Sales Admin , who are highly self-motivated, along with an entrepreneurial mindset to cope with our diverse business expansion.
We are a floral lifestyle brand looking for a creative, hands-on marketer to support our digital marketing, e-commerce and campaign activities.
Responsibilities:
Process and follow up shop, online, phone, and email purchase orders;
Respond to client inquiries, provide product information (eg. colour, message card), and address any concerns or issues in a professional and timely manner;
Issue invoices, verify payment details, and track financial records;
Update customer databases and maintain POS/CRM data integrity;
Collaborate with internal departments, such as Florist workshop, purchasing and logistics, to ensure smooth order processing and timely delivery of products and services to clients;
Compile monthly sales performance reports and metrics to management;
Maintenance of customer and catalogue lists and update the above systems;
Answer customers’ inquiries and resolve basic post-sales issues;
Requirements:
2- 3 years of experience in sales admin, marketing or customer services;
Strong organizational and multitasking skills with the ability to prioritize and meet deadlines;
Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders;
Proficiency in MS Office (Word, Excel, PowerPoint) and ERP system;
Attention to detail and accuracy in handling sales-related documentation, order processing and data;
Interested candidates should email their resume (English) in MS Word format/PDF with full details stating current and expected salary to [email redacted, apply via Company website]. or whatsapp to us : *************
Our website: *************
Please note that only shortlisted candidates will be notified (Data collected is only for recruitment purpose).
Permanent